Village Pointe Toyota
Omaha, NE
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Very Pleased Used Car Buyer Deal process was through on line eprice to begin with. I was suspecting that prices and deal would change once I was there at Village Point dealership Deal process was through on line eprice to begin with. I was suspecting that prices and deal would change once I was there at Village Point dealership. It did change - it got better! My Salesman (Dean Johnson) and his boss made the experience one of the best I can ever recall. All questions answered truthfully and I had the feeling all along that they had my concerns addressed. Thanks Guys! More
Mike Hansen and Village Pointe Toyota do an excellent job. We just had the opportunity to buy a new Toyota. Mike Hansen did an outstanding job in making the process smooth and efficient. Mike definitely puts We just had the opportunity to buy a new Toyota. Mike Hansen did an outstanding job in making the process smooth and efficient. Mike definitely puts his customers first and is able to draw on his considerable experience in the field to make things happen. I recommend working with Mike Hansen at Village Pointe Toyota. More
Great Dealership! Dean Johnson our salesperson was AWESOME After getting on the website and requesting an E-Price, I was lucky enough to be paired with Dean Johnson at Village Pointe Toyota. I was incredibly b After getting on the website and requesting an E-Price, I was lucky enough to be paired with Dean Johnson at Village Pointe Toyota. I was incredibly busy at work and I didn't have time to be involved with phone calls back and forth, and preferred to correspond via email. DEAN WAS AWESOME! He always responded quickly to my emails and was completely comfortable, never pressuring me for a call. He found a car that he thought might match our interest and invited us in an email to come out that night at our convenience. Once we were there he was great at showing us several Highlanders. He was so patient with us as we were flipping back and fourth between exterior colors, interior colors, and the combination of the two. It was so refreshing as we never felt pressured and Dean made sure it was all about us and making sure we were happy. He completely understood that if we were going to spend the money, we should get everything we wanted and was a great help making sure that came true. I am in my 50's and have bought many new cars over the years, and I can honestly say that this car purchasing experience was better and different than any other I have ever had. If you want to make sure you have a great car purchasing experience and a great deal on a car be sure and contact Dean Johnson at VP Toyota! He was a great customer advocate and worked hard to make sure we got a better price than I even expected. More
Replaced car (with an upgrade thanks to Dean Johnson & Scott I inadvertently was sold and willingly purchased a vehicle thought to be AWD. This was an honest mistake on both parts. Working with Dean Johnson an I inadvertently was sold and willingly purchased a vehicle thought to be AWD. This was an honest mistake on both parts. Working with Dean Johnson and Scott from Village Pointe Toyota they not only allowed me to return said vehicle they also gave me a more expensive one for the price that I initially paid. Dean Johnson and Scott treated me through the negotiation with respect and courtesy. Dicjk Cosgrove More
Positive Experience I was absolutely impressed with all aspects of my first ever Toyota purchase. This dealership and especially my salesman Jordan Cervantes delivered a I was absolutely impressed with all aspects of my first ever Toyota purchase. This dealership and especially my salesman Jordan Cervantes delivered a top quality experience for me. More
Fantastic! A very enjoyable experience. Justin is extremely knowledgeable and friendly. Good with follow up and clearly answering questions. Over all it was a sm A very enjoyable experience. Justin is extremely knowledgeable and friendly. Good with follow up and clearly answering questions. Over all it was a smooth experience and I feel confident in my purchase and relationship with the dealership. More
Great Experience My wife and I had been to three different dealerships in the area. We had done our research and were specific in what we wanted. Dean Johnson was our My wife and I had been to three different dealerships in the area. We had done our research and were specific in what we wanted. Dean Johnson was our salesman and showed us some vehicles. He then showed us one they had taken in on trade but was dirty. We drove it and liked the car well enough but again was not sure how it would clean up. After working with Dean and Scott (Sales Manager) we were able to come to an agreement. The negotiation process with straight forward with no games. When we came back to get the car we could not believe the transformation. Pat and Lamont in detail but have worked their tails off. This was one of the few times that a dealership and salesman actually exceeded our expectations. We will be back!!! More
Great, no hassle experience Justin D'Angelo was great to work with. He answered all of my questions and I believe he gave me a fair price for the new vehicle as well as my trade Justin D'Angelo was great to work with. He answered all of my questions and I believe he gave me a fair price for the new vehicle as well as my trade-in. More
Enjoyed the Process! After doing research for months I wanted to test drive several comparison SUV vehicles and started with inquiring to test drive a Toyota Highlander XL After doing research for months I wanted to test drive several comparison SUV vehicles and started with inquiring to test drive a Toyota Highlander XLE. I requested through the internet several inquiries to test drive the XLE and Village Point was very responsive and flexible to my busy schedule. Josh Abraham contacted me via email and we set a time to test drive the XLE. Upon arrival we were welcomed by the desk staff and connected us with Josh. Josh was very knowledgeable and showed us the features of the vehicle before we began the test drive. I was impressed with his selling approach as it was No Pressure and you could see that he was confident in the product he sold. Though I was pretty sold after the test drive I had asked him if I could have it for the afternoon and have my wife and parents take a drive in it and see what they thought of the it. He didn't even hesitate to say Yes and suggested I take my time and bring it back whenever I was done. After driving it around in the afternoon I brought the XLE back and Josh asked what I thought. I told him that I was impressed and we discussed the next steps. I told him that I had my financing already in place but if they thought they might be able to do better than check into it and give me a call. I received a call on Saturday morning with good news that they would be able to secure a lower interest rate and the XLE was discounted at 4K below sticker so we were comfortable that we were getting a competitive deal. Josh had the bulk of the paperwork prepared when we arrived and even though it was the end of the month and extremely busy we were able to get in and out in about 3 hours. Greg the finance manager that we worked with us reviewed the warranty options and what was included and what was not. We elected to take the additional basic coverage for 6yrs as we had previous experience with pricey electronic features going out and wanted to make sure that we have plan in case that occurred. Greg also suggested we break our payment into the bi-monthly payment to accelerate the payment of our loan which we elected to do. We have the flexibility to change it back if want to go back to monthly payments. We were able to wrap our sales tax and fees into the loan and were comfortable with our monthly payment. At delivery Josh once again took his time and went through the features of the car including the complex Navigation/Audio system which has a ton of cool features. He thanked us for our business and encouraged us to call him anytime if we had questions. We left after an enjoyable experience and our garage has been converted from Chrysler vehicles to all Toyota.now. I would definitely recommend anybody to start working with this dealership and look up Josh if you can! More
A refreshing experience. I walked into the dealership very stressed out because I was looking for a new vehicle unexpectedly due to a car accident. It was late in the afternoo I walked into the dealership very stressed out because I was looking for a new vehicle unexpectedly due to a car accident. It was late in the afternoon and I had my fussy seven-month-old son on my hip and had just had a bad experience with another dealership (not toyota) before arriving. While I was there I was treated very well and my payments were brought to exactly what I needed them to be overall I had a very good experience and would recommend them to anyone. My salesman made a very stressful situation much better. Thanks!!! More