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Vision Buick GMC

Rochester, NY

4.1
1,383 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,383 reviews

August 19, 2026

Handled full vehicle inspections, oil changes, tire rotations, detailing and road-tested several vehicles. Interior and exterior detailing More

by scottagretch
Recommend Dealer
Yes
Employees Worked With
Joe Knight
Aug 20, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 19, 2026

Courteous, prompt, not pushy, seems knowledgeable Done They came out and showed me a visual of my car and explained what was going on and the importance of the repair. However they weren't pushy in anyway More

by mulherin6
Recommend Dealer
Yes
Aug 20, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 17, 2026

I made an appointment for a vehicle inspection and oil change. They were very accommodating with the time that I had available. When I arrived I was met by Donna the service writer and was introduced to t More

by GDIODATO0
Recommend Dealer
Yes
Employees Worked With
I it was the service writer Donna, and the service manager Scott.
Aug 20, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2026

I was sold a brand new car with a check engine light on and there has been nothing done proactively to make sure that it is taken care of More

by L.GRAY2722
Recommend Dealer
No
Aug 20, 2026 -

Vision Buick GMC responded

We regret the trouble you've faced with the check engine light on your new vehicle. Please email your contact info to socialNYRG@visionauto.com so our management can contact you directly. We are dedicated to ensuring quality and transparency in our services.

August 16, 2026

Vision acts in a criminal manner, running false advertising, to mixing used cars with new cars, then selling used high mileage used cars as new. Mostly, the worst is their abuse, taking advanta More

by RELICENTERPRIZE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Camp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Farina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Piperni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Vision Buick GMC responded

Robyn, we're sorry to hear about your experience and the issues you've encountered. A manager will be in touch to discuss this further. We strive for transparency and reliability in all our services.

August 15, 2026

Will is the reason I go to Vision GMC. That's all I have to say about that. More

by Mike Lawrenz
Recommend Dealer
Yes
Employees Worked With
Will Render
Aug 20, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 12, 2026

MacKenzie was amazing from start to finish. She was knowledgeable without being pushy. We will definitely be back to purchase our next GMC with her! Thanks, MacKenzie! More

by wdunning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
MacKenzie Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2026

Was supposed to receive showroom condition doll up. Looked like it went through a car wash and vacuumed the interior. More

by rtmikiciuk
Recommend Dealer
No
Aug 12, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2026

Good service Friendly and timely overall experience. They have a comfortable waiting area with complimentary coffee. More

by JPADUCHOWSKI
Recommend Dealer
Yes
Aug 12, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 08, 2026

I leased a new car from vision. I was told my trade in lease would be taken care of. I'm now getting bills from the car I left with vision! More

by SPINSDANCE.SHANNON
Recommend Dealer
No
Employees Worked With
Joe
Aug 12, 2026 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Shannon. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

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