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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,333 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,333 reviews

June 21, 2026

Had an issue with my truck and the Vision service team got it figured out. Good communication throughout the process and overall was a very easy and pleasant experience. More

by ccbrad523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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June 20, 2026

Michael is a good customer service person and to friendly Michael speaks professionally and friendly to customers More

by DRYOTAT
Recommend Dealer
Yes
Employees Worked With
Michael
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June 19, 2026

Job well done My pleasure to do business with them Everybody is friendly I will recommend it to everybody More

by fjohnson7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2026

It's always a great experience It's always a great experience and they're very dependable and reliable to work with More

by italiatribunella
Recommend Dealer
Yes
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Jun 19, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2026

The service was excellent. The sales person was unbelievable and the finance guy was great. I hope they can say about this place is great. Great place to go and enjoy yourself More

by GERKIMBREW65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Heister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Huley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Bielicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Wylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 17, 2026

Very good They worked hard to get me the vehicle I wanted at price wanted More

by SMSFROST
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 17, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 16, 2026

The most god-awful experience I've ever had getting a vehicle. Jake and Jay do not follow through with anything. They ignore your calls and leave deals completely unfinished More

by SLREITZ09
Recommend Dealer
No
Employees Worked With
Jeremy Garnish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Garnish
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Jun 16, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 15, 2026

The service writer was very good. Efficient, personable and cheerful. Service was performed within the time estimated. All satisfactory. More

by dhmhunter
Recommend Dealer
Yes
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Jun 16, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2026

Was there for oil change & tire rotation, always friendly great service Wouldn't go anywhere else! More

by BSTEIN49
Recommend Dealer
Yes
Employees Worked With
Ray - service
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Jun 16, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2026

Job well done My pleasure to do business with them Everybody is friendly I will recommend it to everybody More

by NICKDELOVSKI
Recommend Dealer
Yes
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Jun 15, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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