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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.2
1,531 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,531 reviews

April 06, 2026

It was fine The waiting room was clean and I did not have to wait long More

by courtneythomas9089
Recommend Dealer
Yes
Employees Worked With
Louis
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April 06, 2026

Phenomenal Service rep was OUTSTANDING! Car was ready quicker than expected. Work was reviewed so we could make a decision prior to work being completed. Just a great experience overall! More

by davez26
Recommend Dealer
Yes
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Apr 06, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2026

Cost me $223 dollars for them to tell me that me driver side Jeep seat needs a cable, that’s going to cost me another $657 dollars… Bunch of CROOKS. More

by danabrady64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Dengal
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Rigby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 03, 2026

Jeff Dennis was our salesman and he was amazing. We would deal with him again. Appreciate his service!! More

by GEMMAHUMPHRIES15
Recommend Dealer
Yes
Employees Worked With
Jeff Dennis
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Apr 06, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 03, 2026

above and beyond Thank you very much Vision Chrysler Dodge Jeep Ram for not only helping return my car to health but doing it with efficiency I appreciated the hospitality and warm welcome from staff, e More

by dakotasdenim
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 06, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 03, 2026

They do great work took the time to explain the problems And they fixed the problem right the first time More

by Rschojan
Recommend Dealer
Yes
Employees Worked With
Branden
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Apr 06, 2026 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 01, 2026

I had an appointment for service. I can't describe it in a few sentences. Long wait time even to get checked in. Plus other things. Call me if you want more info. More

by bp831117
Recommend Dealer
No
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Apr 02, 2026 -

Vision Chrysler Dodge Jeep Ram responded

"Bp831117" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 31, 2026

Great job by Nico and Aaron in finance They were both great to work with More

by bcornuta
Recommend Dealer
Yes
Employees Worked With
Nico
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Mar 31, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2026

They scheduled me quickly. There was an initial miscommunication between the service manager and technician, which resulted in a couple day delay in completing the repair. The More

by dg ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Castro
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Mar 31, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 30, 2026

Service was great, Will is very knowledgeable and knows a lot. Very helpful Good job More

by MCRANE1900
Recommend Dealer
Yes
Employees Worked With
Will
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Mar 31, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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