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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,351 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,351 reviews
October 26, 2025
My service was complete and on time. I’m very disappointed, however, that my free oil change punch card is no longer being honored. I’ve bought 2 new vehicles at this dealership & will t I’m very disappointed, however, that my free oil change punch card is no longer being honored. I’ve bought 2 new vehicles at this dealership & will take that into consideration when I’m shopping for my next car. More
by JJHEDLER
Verified CustomerEmployees Worked With
October 26, 2025
The problem was fixed but never called me when it was done I had to reach out to see if it was done. done I had to reach out to see if it was done. More
by AMANDALYN1991
Employees Worked With
October 25, 2025
Exceptional service! Quoted right on, clear explanation of needs. Everyone friendly... Jeep running great ready for winter. Thank you Luis! Quoted right on, clear explanation of needs. Everyone friendly... Jeep running great ready for winter. Thank you Luis! More
by Jeanettecooper4332
Employees Worked With
Luis
October 24, 2025
Excellent experience. Customer service was superb. I always work with Joe. He's a great salesman. Customer service was superb. I always work with Joe. He's a great salesman. More
by VPARTRIDGE
October 24, 2025
I showed up without an appt to have them check my tire pressure and why it was so low. They took my car right away, fit me in, resolved the issue immediately and let me know that status of my breaks and t pressure and why it was so low. They took my car right away, fit me in, resolved the issue immediately and let me know that status of my breaks and that I will need those replaced before the winter months. They went above and beyond More
by amyk1119
Employees Worked With
N/a
October 23, 2025
Always a pleasure to work with the Service Department regarding my Pacifica. They always take my concerns seriously and with patience. regarding my Pacifica. They always take my concerns seriously and with patience. More
by lottie.kaczmarek
October 19, 2025
We were able to get our Jeep right in and they evaluated it the next day. An honest response was given and no issues were found. I know this should be an expectation but not every place would do that! it the next day. An honest response was given and no issues were found. I know this should be an expectation but not every place would do that! More
by mkerkezis
Employees Worked With
October 19, 2025
The best service department I have ever dealt with. Trustworthy, knowledgeable, friendly and responsive. I would never go anywhere else Trustworthy, knowledgeable, friendly and responsive. I would never go anywhere else More
by suziem
