Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.3
815 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Contact Dealership
View Awards

920 Panorama Trl S

Rochester, NY

14625

Directions

By Type

Showing 815 reviews

May 05, 2024

Not attentive to customers waiting. No escort to car location. Eager to finish customer employee relationship once transactions were completed. More

by zswhite01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Helpful
May 04, 2024

Everyone was nice and helpful at the dealership. Definitely would recommend them for service work.. More

by milliman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW WILKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 04, 2024

I have always had great service, in and out in a reasonable amount of time. More

by Satisfied
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Report | Print
Helpful
May 04, 2024

Excellent service and a very friendly staff. I am very impressed with the customer waiting area. More

by ekaz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 03, 2024

The staff was friendly and was able to get my car taken care of sooner than expected. More

by baillierose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence V Gilbert
Report | Print
May 03, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 03, 2024

I received outstanding service from Vision Dodge and excellent service advisor Larry Gilbert. They did an oil change, complete NY State inspection, and diagnosed a serious issue with my tires. They we More

by mikeallentoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gilbert
Report | Print
May 03, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
May 03, 2024

They sold me something I didn’t need when I brought my car in for service. I hated the fact that I couldn’t trust them to help me out without taking advantage of me More

by BETHGC212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure. A young man in service
Report | Print
May 03, 2024 -

Vision Chrysler Dodge Jeep Ram responded

"BETHGC212" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
May 02, 2024

Professional staff that goes the distance in customer satisfaction. My understanding is most of the staff is new and it shows! More

by dhsiceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
May 02, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 02, 2024

Vision gets you in for an appointment quickly and gives you fast and quality service with friendly employees! More

by samantha sherlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 01, 2024

i had new tires installed. Larry in service was very attentive to a large number of customers, including me. there was an issue with some equipment and i was updated every half More

by suzi.nannini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
May 02, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
1
2
...
82