Vision Chrysler Dodge Jeep Ram - Service Center

Professional from top to bottom First of all great dealer with great personal overall, I would recommend them any given day ,thanks for the great service we will be back First of all great dealer with great personal overall, I would recommend them any given day ,thanks for the great service we will be back More

Installed the wrong parts When I took my Chrysler T&C to be repaired at another shop, I learned that Vision had installed the incorrect spark plugs at the last spark plug servi When I took my Chrysler T&C to be repaired at another shop, I learned that Vision had installed the incorrect spark plugs at the last spark plug service. The plugs seized in the motor and required extensive repair. I contacted Ron Kyle at Vision and he felt that he would not be responsible and was unwilling to help bear the costs of his technicians mistake. While Ron was professional, I don't feel Vision supports its customers and once you're out the door, you no longer matter. I would not recommend doing business with Vision. More

Everything worked out Brought my 2013 Laredo in for 80,000 mile service. Turned out they also found a leak in my steering and a sway bar link that had to be replaced. I was Brought my 2013 Laredo in for 80,000 mile service. Turned out they also found a leak in my steering and a sway bar link that had to be replaced. I was given a loaner and the extended warranty covered the steering. I could not have asked for a better experience. I’ll definitely return for future service. More

Service dept. I was told at 9:30 am that my engine roller arm issues were covered under warranty .at 12:00 they were not.this problem was fixed under warranty on 2 I was told at 9:30 am that my engine roller arm issues were covered under warranty .at 12:00 they were not.this problem was fixed under warranty on 2-14-19.today after 4 months that same issue has reoccurred only now it is in both sides not just one.if all those roller had been replaced in feb. I would not be fighting Vision now to guaranty a warrantied repair of a known engine problem. More

Hi. My wait time was over an hour for New York State inspect My wait time was over an hour for a New York State inspection. Also I heard a rattling sound after my visit. I hope all is well with the Jeep. I also My wait time was over an hour for a New York State inspection. Also I heard a rattling sound after my visit. I hope all is well with the Jeep. I also was concerned with a certain image that came up on the vehicle Sunday, May 19, 2019 while I was driving home from church. While this image showed up (which is on page 78 in the drivers manual) I couldn’t open the windows nor do anything I usually do like play music and so forth. More

Dan the service manager is awesome. Whenever I bring my vehicle in for service the staff is always very professional and courteous. The work that is needed on my vehicle is always done Whenever I bring my vehicle in for service the staff is always very professional and courteous. The work that is needed on my vehicle is always done right the first time. More

People at vision dodge are prompt and courteous When ever I call the service (Dan) gets me right in and takes care of what ever I need or may need in prompt and courteous manner. I will never buy or When ever I call the service (Dan) gets me right in and takes care of what ever I need or may need in prompt and courteous manner. I will never buy or take my truck anywhere else... More

Vision Dodge is great Easy to deal with. Everybody does a great job and they take very good care of my vehicle. I appreciate how they service my Jeep. Easy to deal with. Everybody does a great job and they take very good care of my vehicle. I appreciate how they service my Jeep. More

Service Dept Saves SPRING BREAK! We discovered our a/c wasn’t blowing cold only one day before making our long drive to Florida for Spring Break! Vision got us into their shop that sa We discovered our a/c wasn’t blowing cold only one day before making our long drive to Florida for Spring Break! Vision got us into their shop that same day AND were able to fix our a/c and literally save our entire Spring Break!! Efficient and Courteous! Thank you! More

Great Jeep Service Great people, great service! Would not think of using any other location for any of my service needs, these people are the best there is! Great people, great service! Would not think of using any other location for any of my service needs, these people are the best there is! More