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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
318 Reviews

318 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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March 08, 2021

This dealership is my go to for car needs. The staff here are very friendly and efficient in every way and explains everything in simple terms when needed. More

by DLOVEMANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

We appreciate your kindness and thank you for choosing Vision Hyundai Henrietta!

March 07, 2021

I am very impressed with the professional and friendly I am very impressed with the professional and friendly manner of the service department.They deqlt with the issue of a bad transmission in my 2020 E More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of Greg and our service department team here at Vision Hyundai Henrietta!

March 07, 2021

I came in for oil change and had tires rotated the sevice was fast did not have to wait long thats what i especially like about the sevice your in and out within a reasonable time More

by DAWN28649
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know name of person in service
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Dawn! We are happy to hear that you had a wonderful experience and hope to see you soon!

March 06, 2021

Management went the extra mile, in explaining the repairs needed, and what it would cost. I was satisfy with the quality of work performed on my vehicle. More

by M21CRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 06, 2021

Service Department was outstanding - again.They could Service Department was outstanding - again. They could have charged more, but did not. In addition to the scheduled service, the technician noticed More

by ktyner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron in Service
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

March 06, 2021

I have been coming here for year and always have a great experience. My salesperson Darryl was the best. He gave us the best customer service experience. More

by TANYA_HAMPTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Tanya! We are so glad you had such a great experience here with Darryl! We appreciate your continuous business!

March 05, 2021

Outstanding service, been with them for many years will not go any where else. I never had any problems with any of my cars at the service dept. Everyone is very friendly. More

by WYTORRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
everyone
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

March 05, 2021

Friendly, informative staff! Great service. Above and beyond my expectations. Fist time there with a new-to-me Hyundai and this will be my go-to service location. More

by DANIELLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Zuk
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Danielle! We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review!

March 05, 2021

Greg Melino and staff are just wonderful !! i keep coming back because of Greg, and staff!! with that team, you'll always have a winner!! More

by JEP2ACT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi! We couldn't agree with you more, Greg is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 04, 2021

Recommended to my wife that she get her front end aligned. Didn’t offer to show a readout of exactly how much the alignment was off. Also, when car is awd, aren’t you supposed to align front and ba More

by JD
Recommend Dealer
No
Employees Worked With
Service advisor