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Vision Kia - Service Center

East Rochester, NY

4.5
378 Reviews

378 Reviews of Vision Kia - Service Center

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July 21, 2021

Brought my car in due to a strange noise. I was able to get it looked at very quickly and the problem was explained to me in a polite and easy to understand manner. Repairs were made at a very reasonable c More

by YAM650TWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C.
July 21, 2021

Very fast and on time car inspection. I appreciate that this place will service fully electric cars as the places back in Virginia Beach did not. More

by NewtotheArea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 21, 2021

The service team is AOK and Manny helped get my '09 KIA Rio 5 in for service, now a second time, due to a KIA replacement part that failed. Other expensive KIA facorey original parts had to be installed More

by MGAHMOGCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 20, 2021

Manny, the service manager, was helpful explaining while they had a 2week backlog of service jobs already in-house, he would do his best to fit in my 5 outstanding vehicle recall items. The service depart More

by AMATORRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Jordan C.
July 15, 2021

Prompt, thorough, courteous. Got me in for a recall service that I couldn’t get at the dealership I purchased my vehicle at. Thank you More

by SUZYENGLISH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 14, 2021

The men in the service department are always very cordial and helpful. The change-over of the mirror in my new Telluride was done in a little longer time than estimated, but they let me know that a ride hom More

by PVANK
Recommend Dealer
Yes
Employees Worked With
Jordan C.
July 13, 2021

Woooooooow the attention is excellent, I'm very happy and satisfied. The communication with the customers are very professional and respectfully. Congratulations for your excellence. More

by ARTUROTERNAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M., Jordan C., Myles P.
July 11, 2021

great customer service. although starting to doubt record keeping because I have filled this survey out multiple times now and dislike the 25 word minimum. More

by LILLIANESLEY
Recommend Dealer
Yes
Employees Worked With
Jordan C.
July 06, 2021

once again the team was courteous, professional and timely! service department was able to get me in for service on a date/time that worked for me. Thanks! More

by STRUM423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 05, 2021

Had a recall that they said might take 2-3 hours so we dropped it off the afternoon before. We were called an hour after we got home to say it was already done. Nice surprise!! More

by LROLAND10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
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