Vision Nissan of Webster

Vision Nissan's Free "Life Time" oil changes Who would have though "Life Time" referred to the amount of time I would have to spend waiting at their service area. I just go to the Valvoline stati Who would have though "Life Time" referred to the amount of time I would have to spend waiting at their service area. I just go to the Valvoline station now. At least the kid there takes the time to reach in and reset the service alert on the dash board. One would think the folks at Vision might have thought of that during the two hours they spent changing my oil. My Wife needed to renew her lease, she left two messages with our Vision salesman. He never bothered to call her back. My Altima had a computer hickup and suddenly would not accelerate over 2 mph. I called the service department at Vision from the side of the road. There service professional told me "You just gotta get it in here" and hung up on me mid sentence? I'm sure they are very busy, so I will help them out by letting everyone know, don't waste your "Life Time" with Vision Nissan. More

Easiest buying experience! My buying experience with Vision was phenomenal. I knew what I wanted and they delivered it to me. I got a much newer vehicle than I was looking for a My buying experience with Vision was phenomenal. I knew what I wanted and they delivered it to me. I got a much newer vehicle than I was looking for and the perfect price. There was no haggling because my salesman came back with the best price. The paperwork was easy and I picked up my car the next day and was on my way. More

Vision Nissan sold me a Lemon I was sold a lemon by Vision Nissan and I wanted to return the vehicle but they will not take it back. The service offered me a phone number for a tow I was sold a lemon by Vision Nissan and I wanted to return the vehicle but they will not take it back. The service offered me a phone number for a tow. I will update this review.. thanks. More

I had a few concerns about the vehicle which John answered. Other than that the deal was pleasant and John did all he could to make sure I had a satisfactory experience in the purchase. This was my s answered. Other than that the deal was pleasant and John did all he could to make sure I had a satisfactory experience in the purchase. This was my second car, both handled by Johnny O. Thank you. Well done More

Rick was absolutely wonderful. They made me feel welcomed from the moment I walked in the door. May not have the best credit but they were able to put me in a car I love. Thank you so much. from the moment I walked in the door. May not have the best credit but they were able to put me in a car I love. Thank you so much. More

Bob was very personable, knowledgeable, and easy to work with. I'll be recommending my friends to stop in and see this dealership...and Bob for sure!! with. I'll be recommending my friends to stop in and see this dealership...and Bob for sure!! More

good buying experience w/ mark and forrest. very pleased. i am happy with work i want to deal with him again next time..good work! i am happy with work i want to deal with him again next time..good work! More

The Altima Hybrid (bought new) began to have trouble starting (sporadic) over a few weeks. Finally got to dealer, 12 days after the warranty expired (18,300 miles on it). $468 dollars later, it starts f starting (sporadic) over a few weeks. Finally got to dealer, 12 days after the warranty expired (18,300 miles on it). $468 dollars later, it starts fine. They refused to cover it under warranty. Suggested Nissan "Customer Care", also turned me down. I spoke with two people at the dealership, including service manager. They said they'd check it out. Never returned the call. Complained to BBB. Got a call from Nissan, offering a "one-time good will" refund of the money. The whole process took about 5 weeks. By then, I had gotten frustrated with them and traded the car (three days before they finally called me). The Nissan rep was nothing short of surly. When I told her I traded the car, she suddenly got happy and told me since I don't own the car anymore, they won't refund the money. She was positively delighted. You could hear it in her voice. I objected and she basically hung up on me. I've never been treated by a dealer or a car company like this. I run a fleet of 15 chevy cruses and GM has been very good about warranty work. I will certainly never buy a car from Nissan or from any Vision dealer again. More

Was in the market for a certified pre owned Altima, heard good things about Vision from a couple of family members and so I was looking to work with them but was shopping primarily online. Found a 2011 Altim good things about Vision from a couple of family members and so I was looking to work with them but was shopping primarily online. Found a 2011 Altima on autotrader and salesman Dan helped me get in the car that afternoon with very little hassle and negotiation. Price was the lowest in the area for a certified car and the free oil changes for life was a great bonus. I've owned it for 8 months now and have nothing but great things to say about the dealership from sales to the service department. Strongly recommend Vision Nissan to all my friends and family, and will hopefully be buying my next vehicle from them when the time comes! More

Bob has helped my family for many years. He is the reason I just bought my New to me Nissan Murano. I would have to say that I am very pleased. reason I just bought my New to me Nissan Murano. I would have to say that I am very pleased. More