Vista Ford Lincoln of Woodland Hills

WARNING The WORST! I will never be back for them to practically spit on me when they do not communicate and then blame the customer for their poor customer service. Ab I will never be back for them to practically spit on me when they do not communicate and then blame the customer for their poor customer service. Absolutely DEPLORABLE! Jeff AND Stewart should be replaced with people who know customer service. It’s sad that Ford keeps them employed after treating customers like this. More

This dealership will accuse you of falsifying legal documents and then on of the managers called me a mother xxxxer. Please do not buy from this dealership documents and then on of the managers called me a mother xxxxer. Please do not buy from this dealership More

Terrible! ! Salesman showed me a dirty car with a dead battery!!! Salesman didn't know the online sale price either. I saw a 2020 Ford Fusion online. I co ! Salesman showed me a dirty car with a dead battery!!! Salesman didn't know the online sale price either. I saw a 2020 Ford Fusion online. I contacted the dealership. Sales rep #1 confirmed that the car would be ready when I arrived. Not only was the car dirty & dusty on the outside, the battery was dead!!. This should have been 2 red flags!! What kind of dealership shows a customer a dirty car with a dead battery? To get the car running, Sales Rep #2 had to ask his colleague to jump the battery! We went on a test drive. But the windows were extremely dirty & difficult to see out of. We went to a gas station & Sales Rep #2 wiped the window with a squeegee!! Now, I could see out the window! I asked the price of the car. Sales Rep #2 looked at the window & told me that price. I said the price was lower on your website. "I'd like to see that", Sales Rep #2 said (Like he didn't believe me!! I showed him my phone & sure enough, the price was listed at the lower price point. Sales Rep #2 tried to be professional, but 1) How can you show a customer a dirty car with a dead battery? 2) How can you not know the price? Totally unacceptable!!! More

BEWARE! ! Do not try to contact for help or buy a Ford ESP!! Bought 2 cars and and an extended warranty, and all was great until I needed assistance or a call ! Do not try to contact for help or buy a Ford ESP!! Bought 2 cars and and an extended warranty, and all was great until I needed assistance or a call back! Here is my quick story: I sold the car I purchased the extended warranty for and since the warranty never kicked in I am due a refund for it. I called Ford ESP customer service, provided what they needed to cancel the warranty and in a week it was cancelled and I received a confirmation letter to provide to the dealership to collect my refund ( which is approx $800). I was told to contact this dealership to coordinate my refund. Well, I have emailed and called the finance manager and the GM since mid October with ZERO replies!! Ford ESP customer service also tried to contact them as well on my behalf, and they were ignored as well. Very disheartening that a large company like this will ignore a customer over $800!!! Don’t buy an extended warranty through the dealership, buy it online yourself - because you can !! We did that with another Ford we bought and our credit card was refunded within 10 days !!! More

Awesome service from Vista Ford when I went to get my new vehicle. Danny o'Kane was exceptional. We kept in touch for over 1 1/2 years with the Ford vehicle delays from Covid. Thanks Danny vehicle. Danny o'Kane was exceptional. We kept in touch for over 1 1/2 years with the Ford vehicle delays from Covid. Thanks Danny More

Hello We are very satisfied with the car we got from vista ford. The customer service is great we are very happy with the experience we had here. Very recommended! vista ford. The customer service is great we are very happy with the experience we had here. Very recommended! More

I recently walked into the Ford dealership Woodland Hills to look around and was instantly treated like family . The salesman Walid was super helpful in helping me find the car that met my criteria and check to look around and was instantly treated like family . The salesman Walid was super helpful in helping me find the car that met my criteria and checked all the boxes I required. He wasn’t pushy toward anything I wasn’t interested in and he brought me directly to the car I ended up purchasing first! Aaron the General sales Manager was sure to get me the best deal financially and made sure I was taken care of. You would think Ford came with a built in babysitting service the way they helped me watch after my 3 year old while I filled out paperwork. If u have a kid- ask Amir to watch them. Lol. 5 stars for this dealership from this extremely satisfied customer . More

George took very good care of my wife and I. He took us for test drives in several different vehicles and explained the differences in each. Once a decision was made, he want out of his way to l He took us for test drives in several different vehicles and explained the differences in each. Once a decision was made, he want out of his way to locate the truck we wanted and a deal was made. Very happy experience. More

Working with Vista many years like the place and the people will recommended them to others. people will recommended them to others. More

Daniel handled our offer with respect and explained all the features. Chris in finance was great. In 40 years of car buying, this was the best experience we have had by far. I liked the fact that there the features. Chris in finance was great. In 40 years of car buying, this was the best experience we have had by far. I liked the fact that there were no dealer add-ons, no Lo-Jack, no clear-coat, but when I complained about the faded vinyl trim they treated it for me on the spot. Filled up the gas tank, too! More