Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces

Unprofessional Manager I had bought a new Dodge Challenger a year ago and was interested in a new truck.I dealer with Isac Cole on the truck.Isac sold me my Challenger and h I had bought a new Dodge Challenger a year ago and was interested in a new truck.I dealer with Isac Cole on the truck.Isac sold me my Challenger and he is a very knowledgeable salesman.He is also polite and has the no pressure aditude...great person great saleman.But here is where I am unhappy as a customer.When haggling on the deal on the truck the manager Raymond A starts disrespecting me on the deal.Like I told him your going to lose a sale because of 250.00 difference on price of truck.He talked down to me in front of others and I didn't appreciate that coming from a mamager.We agreed on my price and I paid for the truck in cash this last Saturday.This Monday I show up to pick up my truck and it hasn't yet been brought thru shop for safety checks and detail work. This was 230 pm hours.I addressed this to manager Ray A and his rude answear was...we have been busy today and we just can't stop to get your vehicle done!!!!Again total disrespect by him...you've got my money but yet forget the customer service experience.Truck will be ready on Tuesday but after my experience with this manager and his disrespectful attitude toward me makes me think that I should have never bought this vehicle from Lithia Dodge.If I am not happy with the out come of this issue tomorrow Tuesday...Lithia Dodge can keep the truck and refund my money.This has stressed me out....no person needs to be disrespected like Ray A has done to me. David Aguilera More

Great Vehicle at Great Price with excellent service I got a great vehicle because Vince gently convinced me of the great product a RAM truck is. I previous was a Ford and Mercury owner for 5 decades as I got a great vehicle because Vince gently convinced me of the great product a RAM truck is. I previous was a Ford and Mercury owner for 5 decades as my father was before me. Due to an unscheduled trip, several weeks passed between my first visit and when I purchased. Nevertheless, since Vince was not available, he provided me a referral to another friendly and low-pressure salesman. Raul did a great job and patiently and very friendly answered my questions and assisted in my purchase. My wife and I drove away in new 2015 RAM 1500 truck that was just detailed and nicely appointed with options that Vince correctly anticipated that I would use but not loaded with extras. Strongly recommend visiting this dealer before buying elsewhere. More

Great experience!!! First of all, Raul Varela is the man you should talk to, he wont pressure you into anything he has great communication and will help you get the car y First of all, Raul Varela is the man you should talk to, he wont pressure you into anything he has great communication and will help you get the car you want. He follows up with you and never gives up. I will definitely go back and buy another car from him. More

No pressuring No hassle Best experience at a dealership. This was the best experience I've had at any dealership. Salesman Raul Varela was courteous helpful and was able to show detailed breakdown of everyth This was the best experience I've had at any dealership. Salesman Raul Varela was courteous helpful and was able to show detailed breakdown of everything being sold to us. The process was easy and very quick. Not at any point were we pressured or harassed about a sale or given any kind of run around. Will visit again and do recommend this dealership. More

Great Experience Another great experience with David Provencio when purchasing my 2014 Dodge. David is always informative and friendly. I'll be coming back to him for Another great experience with David Provencio when purchasing my 2014 Dodge. David is always informative and friendly. I'll be coming back to him for my fourth vehicle purchase. Kat Martinez was great when informing me of the warranty packages Lithia offers. More

Professional Ramon Misquez, made the appointment to have the oil changed, I Corrina, Ramon's wife took it in, the service was excellent and thank you for your serv Ramon Misquez, made the appointment to have the oil changed, I Corrina, Ramon's wife took it in, the service was excellent and thank you for your service. More

Best" Stress" free buying of a new car I ever had. My wife Joan and I saw an advertisement in the Sunday paper about 2014 mini-vans close out at a price that caught our attention. I had been driving a My wife Joan and I saw an advertisement in the Sunday paper about 2014 mini-vans close out at a price that caught our attention. I had been driving a Honda Odyssey for the past 12 yrs. and except for over 140,000 miles I was thinking I could drive it another 100,000 miles. I was curious about 0% finance and monthly payments. Vern Giffin in Sales assisted us and was very patient in obtaining all the information we requested. Long story short, we drove away in a new Dodge Grand Caravan that same day without any out of the pocket money. Stephen Louis in Finance did a great job and wasted no time doing the final signing and paperwork to get us processed and done. We are very happy with our new Mini-van and looking forward to visiting your Service Dept in the near future. More

Free Service When we purchased the truck we also paid for the free oil changes for life(once every 3 months). This was the first oil change on our new 1500 and I When we purchased the truck we also paid for the free oil changes for life(once every 3 months). This was the first oil change on our new 1500 and I was very impressed with the efficiency and courteousness from all of the staff. More

Raul Varela and Crew were outstanding Very friendly dealership willing to work through the deal with you and make you feel right at home. Very pleased with our purchase and easy to get in Very friendly dealership willing to work through the deal with you and make you feel right at home. Very pleased with our purchase and easy to get in contact with Raul whenever we needed him. More