Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces

A week ago I went by the dealership looking into getting my first vehicle with my mom. Adrian Armendariz helped my mother and I into a 2012 Ram. When we arrived he was busy with other customers, he took a f my first vehicle with my mom. Adrian Armendariz helped my mother and I into a 2012 Ram. When we arrived he was busy with other customers, he took a few seconds to tell us he would be right with us. Adrian was very kind and honest with us. He is a true people's person! More

Mr. Varela was very courteous and friendly, and was able to answer all my questions about the 2012 Dodge truck I purchased on 8/17/2013. I felt no pressure at any time during the entire process. I felt Mr to answer all my questions about the 2012 Dodge truck I purchased on 8/17/2013. I felt no pressure at any time during the entire process. I felt Mr. Varela respected me and didn't appear to make any pre-judgments about me or my finances. He had a good sense of humor and that made it very easy to communicate with him. I had hoped your form would have provided for a "very good" category, because my experience was very good. The only place Mr. Varela could have improved was making sure that he remembered what his customer had asked for and remembered it (even though his customer forgot about it). I asked for a car fax on the truck and I forgot about getting it - - and Raul also forgot about it. Had he remembered it, I would have given him the "great" rating. Thanks again for your courtesy and prompt service. More

My husband and I bought a 2013 Sonata this morning. I would have to say that I have never had a better car buying experience. We visited Lithia for the first time two days ago. Adrian Armendariz greeted would have to say that I have never had a better car buying experience. We visited Lithia for the first time two days ago. Adrian Armendariz greeted my husband, allowed him to test drive the Sonata, and basically spent what could have been a wasted two hours with us while they tried to put together a workable deal. We ended up walking away that day, but I was so impressed by Adrian's attitude that I did not mind when my husband wanted to go back after we had secured a loan that we were happy with. Adrian and the finance team at Lithia really worked hard for us. They treated us well, were professional, classy, and respectful of our time, needs, and circumstances. I do highly recommend Adrian and the dealership! More

I came in for a trade with a F450 truck...I was provided with many options and then selected a 2012 new Dodge Ram 3500 truck. Kythe was very attentive to my questions and provided several test drives to ens with many options and then selected a 2012 new Dodge Ram 3500 truck. Kythe was very attentive to my questions and provided several test drives to ensure this was the right vehicle. He also was extremely helpful in my obtaining a competitive price and service agreement. He really focused on what I was looking for and then developed a plan so I was able to obtain it....filled the new vehicle with a free tank of diesel before I left...what a gentleman and super salesman!..go see him for your next vehicle purchase..you will be glad you did! More

Very friendly, positive and helpful. Willing to help get my dodge ram services quickly and correctly. Also willing to help with the logistics of getting to and from the service center while my vehicle was b my dodge ram services quickly and correctly. Also willing to help with the logistics of getting to and from the service center while my vehicle was being serviced. More

I highly recommend Lithia Dodge of Las Cruces. It's friendly sales staff and the expertise of Adrian Armendariz was outstanding. Like with any big purchase nerves can get the best of us and with Aria friendly sales staff and the expertise of Adrian Armendariz was outstanding. Like with any big purchase nerves can get the best of us and with Arian Armendariz it was a breeze. He eased us into our car with confidence and knew it was going to be a good purchase for us. I would like to thank Raymond Alderette and Chad also ... And everyone who would rush to open doors for us. It is great to see such a great team work together to make us happy. We will continue to visit and recommend you all. More

Michael Legarreta was extremely friendly, professional and helpful. He didn't try to convince me to buy anything and didn't want and worked hard to get me a great deal. He treated me like a person rather and helpful. He didn't try to convince me to buy anything and didn't want and worked hard to get me a great deal. He treated me like a person rather than just someone he could make money off of and answered every questionI had. He got me in my dream truck and got me in it for the price range I was looking for. More

I took my car in for repair, there was a piece missing from my car. They insisted that it was not there when I dropped it off. I spoke with the GM Vince Armijo, he told me ( in so many words, that he did from my car. They insisted that it was not there when I dropped it off. I spoke with the GM Vince Armijo, he told me ( in so many words, that he did not take it . He was the only one that drove a vehicle like mine but he did not need that part). I think that was very poor choice of words and lack of customer service, it was like accusing me of lying and I was blaming him for taking it. I just thought it might be misplaced. This resulted in a shouting match in the main floor. (in which I stooped down to his level, and I am guilty of). I will NEVER do business with Lithia Again. They need to employ people with management experience and customer service skills. I cannot even give them one star. I am so disappointed in that dealership and the personal (Vince Armijo) they employ. More

Big thanks to Mike for all his help in getting me a good value on my trade and getting me into a great new car! value on my trade and getting me into a great new car! More

The people that work here are absolutely amazing. Can't wait to do business with them again. Jim Jordan, ask for him he's the best! Can't wait to do business with them again. Jim Jordan, ask for him he's the best! More