Volkswagen Billings

Freddy is a great guy with a strong team working along side him. They got me into the car I wanted with no hassle, and they even stayed later so I could take my car home with me when I wanted to! side him. They got me into the car I wanted with no hassle, and they even stayed later so I could take my car home with me when I wanted to! More

Great Service! Everyone was super nice and friendly and very helpful! They texted me after inspection was complete, with a link to see what was recommended, the cost Everyone was super nice and friendly and very helpful! They texted me after inspection was complete, with a link to see what was recommended, the cost, and I could choose to accept or decline each service. It was informative and easy. I really appreciate them picking me up from work to get my car when it was finished. They even washed my car! More

I bought a 2020 Passat today. Great car and friendly staff thanks for helping me get in a great car! Awesome service! I couldn’t have asked for a better experience Trevor, Larry, Jacob, Fred, Donna Rj. staff thanks for helping me get in a great car! Awesome service! I couldn’t have asked for a better experience Trevor, Larry, Jacob, Fred, Donna Rj. More

Bought a new VW Jetta at Volkswagen Kia of Billings this weekend! Had an awesome experience with all the staff. Everyone was very professional and personable. Larry, in sales, was informative and knowledgea weekend! Had an awesome experience with all the staff. Everyone was very professional and personable. Larry, in sales, was informative and knowledgeable. Most importantly he wasn’t pushy about getting me to make a decision which I sincerely appreciated. Donna, in financing, made the contract process straightforward and painless. I appreciated that each manager made a point to introduce themselves as well. All in all I feel confident in my purchase and highly recommend this dealership! More

Easiest car purchase. Ever! We were looking for a car to accommodate our growing family, and Brad found us our dream car. He took care of us from start to finish, and I would rec We were looking for a car to accommodate our growing family, and Brad found us our dream car. He took care of us from start to finish, and I would recommend him to anyone. He made the daunting task of car shopping a very memorable experience!! More

Used car purchase Came into dealer looking at a 2012 veloster, could not be happier on how I was treated. Staff was very knowledgeable and got me a great deal. Would Came into dealer looking at a 2012 veloster, could not be happier on how I was treated. Staff was very knowledgeable and got me a great deal. Would definatly recommend. More

Attempted fraud at Rimrock VW I took my car to the dealership for repair. It was having trouble shifting out of gear, and starting. They had the car for three days when they called I took my car to the dealership for repair. It was having trouble shifting out of gear, and starting. They had the car for three days when they called and told me I needed to new shifter mechanism. They guessed at $1800 In a moment of mechanical intuition. I could tell the starter clicked, I couldn't understand how that would affect the shifter. So I called a mechanic at Dana motors. He said stop what they were and bring the car to him. It was probably only a switch. I stopped the work and tried to pick up my vehicle that afternoon it wouldn't start, even when I tried the tricks I had used earlier. After some time I gave up and called a tow truck. I towed vehicle to Dana motors. They replace the ignition switch and the car started fine. But numerous other issues arose. They spent over four hours locating an unplugged connection at the transmission. This unplugged connector disabled my car. Dana motors tells me I could not have driven my car to Rimrock Volkswagen with this plug disconnected. With this plug back in, my car works fine. Dana motors charged me $49 for the parts and hundred dollars to replace it. Then $300 for the hours they spent locating the disconnected plug. I asked Rimrock VW for reimbursement of their wildly incorrect diagnosis, tow truck costs, and three hours for Dana motors to locate their sabotage. Rimrock VW simply ignores calls. And will not even refund their bad diagnosis fee. Here's what I'm thinking. They tried to boost income by saying they did an expensive repair. In reality they're replacing a simple switch. When I went to get my car, they were confident I would not get it started. They expected me to go back inside and say "fine just fix it". They did not expect me to tollway the car with the evidence still disconnected. So here's the question… Did the mechanic make a mistake in his diagnosis and another mistake by leaving that plug unconnected? Or are we talking about organized fraud? You decide More

Short answer: You will NOT be disappointed with your visit to VW Billings! Within 30 minutes we had a deal and a handshake on a used 2012 Passat TDI! Not the kind of thing you see very often at all i visit to VW Billings! Within 30 minutes we had a deal and a handshake on a used 2012 Passat TDI! Not the kind of thing you see very often at all in the car biz. Everything was at my pace and didn't feel obligated to rush into something that I didn't want to. Bought the car at a killer price (a price LITHIA told me was way to low and impossible). Eric Tipton (sales), Laraine (internet manager, and Anna (financing) were all fantastic INCLUDING the sales managers. This was my first VW but i feel that if it were any other brand i would want to give the first shot at this dealer because of there outstanding performance great attitude. Great job VW Billings, Keep up the good work!! N. Belden More