Volkswagen Northtowne VW

Volkswagen Northtowne VW
6728 North Oak Trafficway
Kansas City, Missouri 64118

Sales: (816) 436-2255
Service: (816) 436-2255
Parts: (816) 436-2255

Manufacturer: Volkswagen


Most Reviewed Employees
Didi Lazarus Didi Lazarus
Sales Professional
Helen Perry Helen Perry
Sales Professional
Trey Hubbard Trey Hubbard
Sales Professional
Grant White Grant White
Sales Manager
Lynn Gronniger Lynn Gronniger
Finance Manager
Michael Lopez Michael Lopez
Sales Professional
Mike Maher Mike Maher
Internet Sales Specialist
John Howe John Howe
Sales Professional
Jim Best Jim Best
Sales Professional
Russ Fortner Russ Fortner
Pre-Owned Sales Manager
Need a New Car?

Dealership Amenities
Kansas City's Premier Volkswagen Dealer
Comfortable Guest Lounge
Complimentary WiFi Internet Service
Complimentary Freshly Brewed Hot Coffee
VW Gift Shop and Licensed Apparel
Complimentary Service Loaner Car
Volkwagen Certified Service Technicians
Convenient After Hours Service Drop Off
Full Service VW Parts and Accessories Shop
Largest Selection of Pre-Owned Vehicles in Kansas City
Friendly, Fast and Convenient Financing
Chat Live with Northtowne Volkswagen at www.NorthtowneVW.com
Visit Northtowne Volkswagen on Facebook at www.facebook.com/northtownevw
Northtowne Auto Group includes Volkswagen, Hyundai, Mazda, Lincoln, FIAT, Mitsubishi and Suzuki

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 1:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.9/5
113 Reviews
Volkswagen Northtowne VW

Overall Score: 5 Star Rating4.9



About Volkswagen Northtowne VW
Certified: Volkswagen Northtowne VW
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Volkswagen Northtowne VW has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Volkswagen Northtowne VW
Northtowne Volkswagen is committed to providing excellent customer service.

"We are on a mission in 2012," says Sales Manager, Grant White. “We are obsessed with quality and dare ourselves to do amazing things to deliver to you the uncommon experience."

“At Northtowne Volkswagen, we will listen to your needs, respect your time and deliver a world class level of service to you; we are at your service,” Grant proudly notes of his team.

It's no wonder that Northtowne Volkswagen is Kansas City's #1 Volkswagen dealer in the number of new and preowned Volkswagens sold! In addition, its Sales Satisfaction ranking tips the top scales and its service department has been providing excellent service for decades! With continual improvement amore
nd your feedback, this team strives to provide you a unique experience.

Grant notes, "We are the most established Volkswagen dealer in Kansas City; in addition, the owner of our dealership can be found here on a daily basis, which results in top of the line service, all the time, every time!”

For your convenience, we have a comfortable customer lounge with large flat screen televisions with remote controls on the coffee tables so you can watch your favorite programming. Plus, we have free WiFi Internet access and private work stations so you can catch up on work or browse the Internet from your laptop, cell phone or other WiFi device. Sip a cup of hot fresh coffee and read the latest magazines; and if you have young children with you, we also have a children’s play area.

In addition, we have over 500 pre-owned cars and fast, friendly financing. Our goal is to be able to assist you with the car that fits you; your lifestyle and your budget while providing you with excellent service along the way.

To save you time, we have LIVE CHAT on our website so you can talk to us directly while at work, home or from your cell phone! less


jhscott
5/21/2012 12:15:20 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Trey Hubbard

My Review of Volkswagen Northtowne VW :
I took a break from my "honey do" list and found myself driving onto the lot at Northtowne VW.
I met the affable Trey Hubbard and began to list my specific requirements for a used car. Trey was extremely professional, humorous, and informative. After the looking at several models and what seemed like a non scripted test drive, I was ready to make my purchase.

Trey marshaled me through the paperwork process, sent the car off to be prepped, and gave me a brief tour of the dealership. During my waiting period, I had another positive encounter with Henry Lomax. Mr. Lomax gave another set of reasons to feel comfortable about doing business with Northtowne VW and Trey Hubbard. Lynn Gronniger and her professional style made the property transfer documentation process a breeze.

I recommend Northtowne VW solely based on the strength of the people I met while there.


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kristinkcg
5/21/2012 11:56:17 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Trey Hubbard

My Review of Volkswagen Northtowne VW :
I'm greatly appreciative of the patience, resources, and overall professionalism Trey and the team he works with displayed during our car buying experience. Making the decision to use this dealership and purchase a new 2012 Passat TDI was the best choice, for more reasons than just it being a "beautiful car". Sometimes those cars can become financial nightmares, due to the tricky sales techniques that can exist in the industry. Trey was honest, upfront and easy to work with throughout the entire process. His approach is refreshing. If you are looking for someone who wants you the get the best car for YOU, versus just buying something to make a buck, look no further.

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prcook55
5/21/2012 9:31:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Didi Lazarus

My Review of Volkswagen Northtowne VW :
Didi has always gone above and beyond to assist us with the leasing and now a purchase of our VW vehicle(s). I highly recommend this dealership and working with Didi.

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jtmcnulty
5/12/2012 2:00:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Didi Lazarus

My Review of Volkswagen Northtowne VW :
Didi was incredible to work with. He was so knowledgable about the Jetta we test driving and made us feel at ease. He is a gem and I would love to do business with him again. I definitely recommended him and this dealership to my friends and family. This is the first time I've actually had FUN buying a car. Thank you Didi for making this an awesome experience for my husband and I.

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jeremyl.harkins
5/10/2012 9:52:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Helen Perry

My Review of Volkswagen Northtowne VW :
Helen did a fantastic job of working with us on the 2011 Volkswagen Golf we purchased. She made the process very easy with no pressure. Thanks so much Helen!

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ceebee90
5/10/2012 9:26:15 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Didi Lazarus

My Review of Volkswagen Northtowne VW :
Didi has put my family in just about every car we have owned so far since 1988. Professionalism is top drawer, customer service is better than you will find anywhere else and knowledge of vehicles old and new is remarkable because Didi has a passion for what he does and a committment to you, the customer and to the VW brand and it shows. He makes buying a car enjoyable and that your concerns are taken care of. He is always available even after you have left the dealership. I wouldn't go anywhere else to buy a car. Didi is #1!

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hplummer
5/6/2012 8:33:50 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Maher

My Review of Volkswagen Northtowne VW :
Low pressure and awesome service; Mike Maher let me drive 4 cars and gave me time to look over all the options, once I was ready to purchase it went quickly. I love my new car.

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collinacuff
5/4/2012 8:53:14 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Russ Fortner, Lynn Gronniger, Henry Lomax, Helen Perry

My Review of Volkswagen Northtowne VW :
Russ runs a good group of folks here. Henry and Helen were very helpful in our used car purchase. They helped us find the "one" and then take it to our independent mechanic to check it out. Once we made the purchase, Lynn made the paperwork sail along quickly and smoothly. What an enjoyable experience.

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BMS2012
5/3/2012 5:38:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lynn Gronniger, Trey Hubbard, Grant White

My Review of Volkswagen Northtowne VW :
I had a wonderful experience at Northtowne VW. Trey made buying a car very easy and never made me feel like I was getting pushed around. After looking at his recommended cars it was hard for me to make a decision. I went back and forth a few times on which car I wanted and Trey never got annoyed when I changed my mind. I walked in having my heart set on a Jetta, but after a quick test drive I realized it was a little small. He suggested to jump up to a Passet. And it was a wonderful recommandation. I loved the fact that I never had to go back and forth with numbers. After talking to his finance manager he came back with the numbers that would work and never gave me the run around (like a previous dealer). My fiance has a 2012 Camery and I like it, but I absolutely love my 2012 Passet. Thanks Northtowne VW!

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wendym5044
5/1/2012 11:56:11 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Maher

My Review of Volkswagen Northtowne VW :
Our whole experience from beginning to end was wonderful!! Mike mahar was great, we would come back any time and purchase a car from Mike!!

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