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Volkswagen of Oakland
Oakland, CA
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Love my new car Thank you for making it happen Sheena Driver. I absolutely love my new car. Best car buying experience I have had. It was easy, painless & fun. Thank you for making it happen Sheena Driver. I absolutely love my new car. Best car buying experience I have had. It was easy, painless & fun. More
Friendly and personable staff I've had three cars serviced here over the years and recently bought a new car. Staff are friendly without being pushy...they know me by name, which i I've had three cars serviced here over the years and recently bought a new car. Staff are friendly without being pushy...they know me by name, which is kinda nice. It's still a dealer, so prices for service reflect that. But I do feel like the staff try to keep you informed of coupons and offers, and will advise you if a pricey service is coming up so you can plan for it. Buying a car here was a good experience. They got the car I was looking for and the process was quick and not overly sales-y or pressured. Athena always goes out of her way to say hi :) More
Excellent Sales & Service Expereincd I have purchased my VW as well as service my car at this dealership. Starting from the sales process to coming in every 10k for my service, I always h I have purchased my VW as well as service my car at this dealership. Starting from the sales process to coming in every 10k for my service, I always have a great experience here. The staff is extremely friendly and helpful. I definitely recommend this dealership to anyone looking for a VW. More
Smooth & hassle free buying process Started out w/ getting a quote on a Golf GTI. Sheena was quick to respond with pricing & available colors. Pricing was fair & in line with KBB's estim Started out w/ getting a quote on a Golf GTI. Sheena was quick to respond with pricing & available colors. Pricing was fair & in line with KBB's estimates. From arrival to departure was under 90 mins. Car was cleaned & ready with gas. Sheena did a fantastic job overall & I left a happy camper. More
5-star car buying experience? Who woulda thunk? Seriously a 5 star car buying experience thanks to employees like Sheena who came in on her day off for my fam jam because we couldn't make it any oth Seriously a 5 star car buying experience thanks to employees like Sheena who came in on her day off for my fam jam because we couldn't make it any other day. We love our Golf 🚗 More
Excellent Service! Samuel Leyva, our sales representative was not only a totally professional but helped us through the process of getting our car quickly! I recommend h Samuel Leyva, our sales representative was not only a totally professional but helped us through the process of getting our car quickly! I recommend him and the entire crew at Oakland VW. Also Mr. Shair in finance was the best! Overall a real great job! Would work with Samuel and Mr. Shair again, anytime. The Lanes. More
Outstanding service Amazing Customer Service Thank you for not only repairing my car quickly, but also ensuring that I felt recognized as a valued client of VW. Mike Amazing Customer Service Thank you for not only repairing my car quickly, but also ensuring that I felt recognized as a valued client of VW. Mike specifically went above and beyond to ensure I was satisfied. I will definitely take my car there again for service. -Sue More
TDI Settlement Assistance Athena was a god-send in helping me walk through the TDI Settlement process. She is incredibly knowledgeable and provided excellent guidance througho Athena was a god-send in helping me walk through the TDI Settlement process. She is incredibly knowledgeable and provided excellent guidance throughout. She also coordinated with several other members of the VW Oakland team to get me into a new Golf to replace my Sportswagen TDI. It was a really positive experience from start to finish. More
Thank you Great customer service as per my previous 3 other review commended Samuel Leyva sales representative very attentive and knowledgeable With VW Product Great customer service as per my previous 3 other review commended Samuel Leyva sales representative very attentive and knowledgeable With VW Product tank you again Samuel More
Speedy and efficient I was helped by Athena who's specializes in the upgrade program. She was very helpful and extremely thorough while explaining how it works all goes. H I was helped by Athena who's specializes in the upgrade program. She was very helpful and extremely thorough while explaining how it works all goes. However at the time I can't do the upgrade, tho one day, I can't wait too! More