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Volkswagen of Orland Park

Orland Park, IL

3.2
695 Reviews

8920 W 159th St

Orland Park, IL

60462

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Showing 695 reviews

December 01, 2016

Quality Quality Quality Rich was awesome! I met with him a few months back knowing that I will be in the market for a car in the near future. When I walked into the showroom More

by Cesar M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Munoz
Dec 05, 2016 -

Volkswagen of Orland Park responded

Cesar, thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Rich and our team were helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We appreciate your business and we look forward to your next visit! Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

November 17, 2016

The Best Car-shopping Experience I've Encountered Kamila was the most helpful car salesperson I have ever dealt with, and the service, without pressure, made the entire process of buying a car easy an More

by Celiza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Dustin Hill
Nov 27, 2016 -

Volkswagen of Orland Park responded

Congratulations on your new vehicle, Celiza! Thank you for taking the time to write about your experience. It's great to know Kamila and our staff were able to provide you with the pressure-free and enjoyable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

November 09, 2016

Excellent Service The service department does an excellent job in being attentive your needs and explaining all options for your cars optimal performance. They are pro More

by kmiller1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski, Jim Everette
Nov 09, 2016 -

Volkswagen of Orland Park responded

Thank you for your kind words! We are very happy to hear that our team was so attentive during your visit to our dealership, and that they gave you options on what is needed on your car! We appreciate your business and we look forward to working with you again in the future! Regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

November 03, 2016

Good Price and Professional service This dealer was my first stop, they surprised me with a good out door price. Then I thought I don't need to stop by other dealers. Also, they provided More

by Eason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Hill, Andrew Novak
Nov 04, 2016 -

Volkswagen of Orland Park responded

Eason, we are pleased to hear that you had an excellent experience with Andrew and Dustin. All of us here at Volkswagen of Orland Park would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Drive safely! Best regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

November 02, 2016

Awesome! Andrew was such a pleasure to work with while in the process of buying my first new car! Everything went very smoothly and he got the job done quick! More

by Killackyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Hill, Andrew Novak
Nov 03, 2016 -

Volkswagen of Orland Park responded

Thanks for your recommendation and this awesome review! We're excited to hear that Andrew took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

October 21, 2016

The manager made a house call to replace a dead battery. No loaner was available that day so Ed Skibinski went the extra mile this time and provided at home battery installation. Pure awesome! Thank you. More

by marko320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski
Oct 24, 2016 -

Volkswagen of Orland Park responded

Thank you for taking the time to write this review, Marko. We are pleased to hear that Ed was able to provide you with such an exceptional service. If you need anything else, please don't hesitate to let us know! Best regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

October 10, 2016

Great customer service, excellent experience Excellent experience!!!! Natalia was very efficient, thorough and patient. She was extremely knowable. All the employers that I encountered were extr More

by Samantha211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalia Szwab
Oct 11, 2016 -

Volkswagen of Orland Park responded

Samantha, thank you for your recommendation and for taking the time to write this review. We are pleased to hear that Natalia was able to provide an efficient, thorough, and overall positive experience. Please feel free to contact us if you have any automotive concerns. Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

September 17, 2016

awesome staff to deal with. Great team to deal with. All sales staff in dealership are very nice and helpful. no pressure or b.s. to purchase the vehicle. treated me and my wife More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Hill, Natalia Szwab
Sep 20, 2016 -

Volkswagen of Orland Park responded

Thank you for leaving us this great review, David! We are very happy to hear that we could be so nice and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you and your wife back again in the future! Take Care! Best, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

August 28, 2016

Best car buying experience Very proffesional and reasonably priced. Very helpfull sales team that will do their best to put you in a car in a timely manner. Will definitely reco More

by Grusia13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski, Kamila Labuda, Dustin Hill
Sep 01, 2016 -

Volkswagen of Orland Park responded

Thank you for your feedback and recommendation! It's fantastic to know that the staff were helpful and were able to help you get a car at a reasonable price. We look forward to working with you or anyone you might send our way in the future. Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

August 16, 2016

2016 GTI Purchase This is our 3rd VW purchased by our family from this dealership and the sales staff and service technicians are great to work with. Kamila and Dustin More

by VW Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Rich Stephan, Dustin Hill
Aug 19, 2016 -

Volkswagen of Orland Park responded

It was a pleasure to read about your third car-buying experience at Volkswagen of Orland Park. Congratulations on your 2016 GTI! It's delightful to know Kamila and Dustin provided you with such an outstanding experience. Best, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

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