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Volkswagen of Springfield
Springfield, PA
250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 250 reviews
July 07, 2026
I had a great experience with Volkswagen of Springfield from day one. The entire team was incredibly welcoming, patient, and professional throughout the process. As an international customer, I wasn’t fam from day one. The entire team was incredibly welcoming, patient, and professional throughout the process. As an international customer, I wasn’t familiar with all the steps involved in buying a car here, but they took the time to thoroughly explain everything and made sure I felt comfortable every step of the way. I really appreciated how clear and supportive they were. A big thank you to David, Angela, JJ, and Chris—everyone was fantastic and truly went above and beyond to help me and my family. Highly recommend them if you’re looking for a smooth and enjoyable car-buying experience! More
by ricardo.pini
Verified CustomerEmployees Worked With
david, angela, jj, chris
July 06, 2026
The whole experience was great. All of the people that I dealt with during my purchase was great! All of the people that I dealt with during my purchase was great! More
by shakie.tj50
June 25, 2026
My overhead console is literally disintegrating. Breaking piece by piece. There has been NO damage to my car, just cheap plastic. The dealership was not at all helpful. They just wanted money. No on Breaking piece by piece. There has been NO damage to my car, just cheap plastic. The dealership was not at all helpful. They just wanted money. No one gave any care about my experience. More
by colemansky714
Employees Worked With
1
June 25, 2026
Joe is an ever present professional. He has always been kind, knowledgeable, and pleasant. Sometimes I just swing through there to say hello to him. He treats my car with respect and tha He has always been kind, knowledgeable, and pleasant. Sometimes I just swing through there to say hello to him. He treats my car with respect and that means a lot. More
by acquaahman
Employees Worked With
Joe
June 24, 2026
Everyone was polite and friendly. I appreciate their excellent customer service. It was a pleasant experience. I appreciate their excellent customer service. It was a pleasant experience. More
by helengorrell924
June 19, 2026
Great customer service. Timely repairs. Great prices. Knowledgeable technicians. Wonderful staff. Clean and nice waiting area Timely repairs. Great prices. Knowledgeable technicians. Wonderful staff. Clean and nice waiting area More
by pwms40
June 17, 2026
The process of making the deal was easy. We made the deal before I came in and the deal did not change. I really appreciate that they did business in way that met my needs. Additionally, eve We made the deal before I came in and the deal did not change. I really appreciate that they did business in way that met my needs. Additionally, everyone was very friendly and knowledgeable. Thanks to JJ and Chris! More
by andrew.lynn02
Employees Worked With
JJ, Chris
