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Volkswagen of Springfield

Springfield, PA

4.7
29 Reviews
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300 Baltimore Pike

Springfield, PA

19064

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Showing 29 reviews

August 08, 2025

Great service completely satisfied, courtesy shuttle service to and from my home was great people were very friendly thank you More

by GIARDINOVERDE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kargbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Excellent customer service. Quick maintenance work done to my vehicle and I didn’t feel taken advantage of. More

by MJGrant315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie
August 04, 2025

Thanks for the easy out. Oil changed and car inspected no stress while I waited. Much appreciated. More

by avparkernow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kargbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khari Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Volkswagen of Springfield responded

Thank you for your review!

August 04, 2025

Robia was amazing extremely polite and professional a true credit to your company We were in and out very quickly., everything was explained In great detail and we were offered numerous additional optio More

by Rellimdc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robia Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
August 04, 2025

Very nice, personable. Knowledgeable. The person that finished the paperwork was very nice as well. She was thorough.. More

by DMJACK43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of her name. Finished paperwork
August 03, 2025

Service took a long time considering I had an appointment. Work was done to my satisfaction More

by bobszo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Made an appointment online which was easy. Service was fast, friendly and professional. Waiting area was comfortable More

by kt73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 01, 2025 -

Volkswagen of Springfield responded

Thank you for your review!

July 30, 2025

Everyone was great at Springfield VW . The process went very well. Ro and Rob were great! Thank you so much!! More

by patriciadelia10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robia Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Volkswagen of Springfield responded

Thank you for your kind words!

July 26, 2025

Had an 8 am appointment. They must have not started working on my car until the afternoon because it took them until 5 pm to diagnose my car with something a kid at autozone More

by GROMENALEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robia Comer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kargbo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Khari Hightower
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Knowledgeable, kind, friendly, nice, pleasant atmosphere nice experience. Would definitely refer other people to this business More

by DMJACK43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robia Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kargbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khari Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Volkswagen of Springfield responded

Thank you for your kind words!

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