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Volkswagen of Topeka
Topeka, KS
7 Reviews
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Showing 7 reviews
July 27, 2025
Our two daughters both recently purchased 2025 Volkswagen Tiguans. Both Tiguans were of the same trim level and standard colors (no up-charge for special color). One daughter purchased hers through a deale Tiguans. Both Tiguans were of the same trim level and standard colors (no up-charge for special color). One daughter purchased hers through a dealership in Virginia and had it shipped to her. The other daughter purchased hers from Volkswagen of Topeka. The experiences between the two dealers were like night and day. The dealership in Virginia added several thousand dollars in fees and would not negotiate. Volkswagen of Topeka only had one reasonable dealer administrative fee that was not included in their advertised price. They also included a sunshade, roadside assistance kit, first aid kit, and VW valve stem caps at no extra charge. The paperwork was painless, and pickup was a breeze. This is the best new vehicle purchase experience our family has ever had. Everyone we dealt with at the dealership was friendly and professional. If we are ever in the market for another new Volkswagen, Volkswagen of Topeka will be our first, and highly likely, only stop. More
by VW
Employees Worked With
Chris, Barry Martin
April 25, 2025
SARGAO-He was supposed to postdate my car payment for 7 day grace period. He screwed me and my account was in a negative. I called to schedule a car payment for a different day well in advance 3 days befor day grace period. He screwed me and my account was in a negative. I called to schedule a car payment for a different day well in advance 3 days before my actual car payment day. I am so mad. More
by kesta.bilberry
Employees Worked With
Sargao
February 05, 2024
Our salesperson, Ben, was extremely knowledgeable about the different vehicles he showed us and was very personable. My husband and I each test drove two different vehicles we were possibly interested in. the different vehicles he showed us and was very personable. My husband and I each test drove two different vehicles we were possibly interested in. We did not feel pressured to purchase that day when we left. We went home to gather more information AND our thoughts before going back the next day and making a deal. More
by Papabez
Employees Worked With
Ben Endicott
September 16, 2022
Purchased my 2022 Passat here. Love my vehicle! Great experience with the sales and service process. Will definitely buy my next vehicle here! Love my vehicle! Great experience with the sales and service process. Will definitely buy my next vehicle here! More
by Victoria Gerry
Employees Worked With
Kris Nielson
July 26, 2022
Amazing, but more for the service adviser. An employee like Melissa Reno, made my experience amazing! Melissa kept me up to date on what was going on. Even from the first phone call I was impr An employee like Melissa Reno, made my experience amazing! Melissa kept me up to date on what was going on. Even from the first phone call I was impressed! I told her what I needed and while we were talking, she asked me what my email was, and BOOM! she sent me the estimate! Even though my car was 3-4 weeks late getting done, and keeping in contact with me, and letting me know the situation was, Melissa still made the experience amazing. I drove all the way up there from the Wichita area to have my car repaired, due to the horrible experience I had received from Steven Volkswagen in Wichita. And because of the amazing experience, as long as I get the amazing service, I will definitely drive over 2 hours again to have repairs done or a simple service done on my car! Thank you Melissa Reno! More
by bgalligher
Employees Worked With
Melissa Reno
December 12, 2003
Purchased new 04 Touareg there in November. Dealership would not return calls, had to go through customer rep. to finally get them to do so. Staff appears to have poor knowledge or their product. They d would not return calls, had to go through customer rep. to finally get them to do so. Staff appears to have poor knowledge or their product. They do not seem to be inclined to assist in solving problems unless pressure is applied from customer reps. More
by mhuff
Employees Worked With
sevice manager and owner
