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Volvo Cars Bellevue

Bellevue, WA

4.6
348 Reviews

420 116th Ave NE

Bellevue, WA

98004

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348 Reviews of Volvo Cars Bellevue

July 26, 2025

Ali solved our car’s audio issue over the phone. He was professional and courteous. Were very grateful! More

by Bob1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Jul 29, 2025 -

Volvo Cars Bellevue responded

Bob, we're thrilled Ali could assist you over the phone! Thank you for choosing Volvo Cars Bellevue and for sharing your gratitude. Safe travels!

July 25, 2025

Very pricey service with limited attention to detail - oil was filled less than half between the dipstick marks; contrary to the written invoice, fluids (coolant, washer) not topped, off, tire pressure no More

by dcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector + an apprentice
July 23, 2025

Hector at Volvo Bellevue provided an exceptional customer experience during my service appointment. The provided timelines were accurate and his communication was consistent. More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 24, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

July 19, 2025

Volvo Cars Bellevue is my choice for service. Hector does a fine, friendly job and gets it right. More

by Sheriff88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 22, 2025 -

Volvo Cars Bellevue responded

Thank you for taking the time to review Hector and Volvo Cars Bellevue! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

July 17, 2025

Fast service, clear communication, car came back freshly washed! Everything you could want from your service provider. More

by itsgoingverywell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 18, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

July 04, 2025

I found it ridiculous that a leak in the roof was not covered under warranty. The car was purchased less than a year ago. The car had 35,000 miles on it when it was brought in. Furthermore, the car has o More

by rich.kellemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
Jul 07, 2025 -

Volvo Cars Bellevue responded

Rich, I'm sorry to hear about your experience with the roof leak and the unexpected overnight stay for your vehicle. We strive to provide clear communication and fair service, so it's concerning that we fell short here. I will have someone from management reach out to you. Thank you, Terry Collins Customer Experience Team Lead CustomerExperience@Swickard.com

July 01, 2025

Veronica was an excellent service advisor, she is super friendly and kept me up to date throughout my service. Due to some of the challenges with the service that were outside of her or Volvo of Bellevue’ More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Jul 02, 2025 -

Volvo Cars Bellevue responded

Jeremy, it's great to hear that Veronica went above and beyond for you at Volvo Cars Bellevue. We appreciate your recommendation and look forward to serving you again!

June 26, 2025

Veronica was extremely helpful! She went above and beyond to ensure we had the best service!! More

by cspiotrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Anderson
Jul 01, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

June 24, 2025

Volvo Cars of Bellevue has an excellent service department. The service writer, Kaden, was very professional, friendly, and knowledgeable. He kept me informed on the status of my service and made More

by blberk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden
Jun 24, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

June 20, 2025

We had a great experience at Volvo Bellevue and specifically with Don French and Jayson Garcia. They both did a great job explaining the feature of the vehicles and looked outside of their current More

by Tabitha Claus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don French, Jayson Garcia
Jun 23, 2025 -

Volvo Cars Bellevue responded

Tabitha, we're delighted to hear that Don and Jayson provided you with such excellent service at Volvo Cars Bellevue. It's fantastic they could find the perfect vehicle for you and offer a lender car in the meantime. Thank you for sharing your experience!

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