Volvo Cars Bellevue

Paul is an excellent partner for the Volvo family and always considers the customer first. He asks questions and provides input accordingly. He comes up with solutions to fit my personal needs and listen always considers the customer first. He asks questions and provides input accordingly. He comes up with solutions to fit my personal needs and listens to all the different things to consider as he made recommendations. I will definitely come back when my lease is up to work with him again. Paul is great! One negative I would say that trying to be upsold on additional packages (not from Paul), even though I explicitly told the finance individual having me sign paper work that I was not interested was not a great experience. I said all I want to do is reduce my monthly payment and he insisted on still walking through the three upsell options even though I already said no. This was really frustrating. Total waste of time there. He didn't listen to my needs, just said it was mandatory, or something like that. More

It doesn’t get any better. You really feel like your interests are their priority. Everything is excellent from everyone that I interacted with. My problem was handled and even You really feel like your interests are their priority. Everything is excellent from everyone that I interacted with. My problem was handled and even the wife is pleased. 👍 More

This is a new model car and there are still lots of software bugs to be worked out. Everyone in the service department is always patient, understanding and helpful as we work through this. software bugs to be worked out. Everyone in the service department is always patient, understanding and helpful as we work through this. More

Excellent customer service and Fast turnaround. I am very pleased with the customer service. Thank you I am very pleased with the customer service. Thank you More

Prompt and easy service checking. Did an excellent job communicating progress and completion. And fast checkout. Did I mention they also clean the car? Oh yes. Did an excellent job communicating progress and completion. And fast checkout. Did I mention they also clean the car? Oh yes. More

Always friendly staff, clean environment and they do what they say. We purchased our car two years ago here and are happy with the service after the sale. they say. We purchased our car two years ago here and are happy with the service after the sale. More

Everyone was nice and very friendly. They gave the impression that they wanted to make this an exceptional experience for me They gave the impression that they wanted to make this an exceptional experience for me More

Experience was quick and efficient. Great communication and kind service by Hector and his team Great communication and kind service by Hector and his team More

Kaden was great. Very helpful. Got the job done even though the computer had messed up my appointment. Since I don’t live close by, that was super. Not that impr Very helpful. Got the job done even though the computer had messed up my appointment. Since I don’t live close by, that was super. Not that impressed with the sales department but the service department has been very good. More

Amazing staff in the Service department and excellent efficient service. I'm a very happy Customer! efficient service. I'm a very happy Customer! More