Volvo Cars Danbury

Appointments are readily available on the day/time I Appointments are readily available on the day/time I request. Problems are explained and at times, if appropriate, options are given to me. The staff Appointments are readily available on the day/time I request. Problems are explained and at times, if appropriate, options are given to me. The staff are always friendly and my auto is serviced in a timely manner. Even though I pay a bit more for service at the dealership, I trust the quality and integrity and that is important to me. More

I have been working with Mike Cerone in Danbury for a number of years and he always is very friendly and goes out of his way to be helpful with any number of problems that I have had with my various Volv number of years and he always is very friendly and goes out of his way to be helpful with any number of problems that I have had with my various Volvo's. He is always a pleasure to work with!!!! More

I have purchased 4 Volvos from this dealership.I still own 2 and all have been serviced there. Mike Cerone Service Advisor knows his business.He is always professional,courteous, and obviously has 100% own 2 and all have been serviced there. Mike Cerone Service Advisor knows his business.He is always professional,courteous, and obviously has 100% CUSTOMER SATISFACTION as his goal. Mike's GREAT SERVICE keeps me coming back to VOLVO of DANBURY. More

I had a very positive experience with Volvo of Danbury. Mike was very friendly and told me what to expect and the time frame. Was offered coffee. My car was ready in the time promised and Mike went over Mike was very friendly and told me what to expect and the time frame. Was offered coffee. My car was ready in the time promised and Mike went over everything done with me. More

I have purchased 5 new Volvos from Danbury Volvo starting with a 1991 940. I currently own a two 2001 S60s and a 2011 S80 and have all of the servicing done there. Mike Cerone is one of the best service con with a 1991 940. I currently own a two 2001 S60s and a 2011 S80 and have all of the servicing done there. Mike Cerone is one of the best service consultants that I have ever interacted with and is the main reason why I continue to have a relationship with Danbury Volvo. More

Mike Cerone is one of the best service managers I've ever worked with. He attentive to detail and very customer service focused. I will recommend all my friends who have Volvo's to see Mike. worked with. He attentive to detail and very customer service focused. I will recommend all my friends who have Volvo's to see Mike. More

no run around. True to their word which is refreshing when dealing with an important investment such as a car. Atmosphere is friendly & not intimidating. when dealing with an important investment such as a car. Atmosphere is friendly & not intimidating. More

Great service. Work was performed in a very efficient and timely manner. Knowledgeable and friendly staff. Pleasant waiting area. Would recommend this dealership to others for Volvo service. and timely manner. Knowledgeable and friendly staff. Pleasant waiting area. Would recommend this dealership to others for Volvo service. More

I actually travel 55 miles to go to this dealership when I could go to another Volvo dealership that is 20 miles from my home. I have purchased two cars from them and will continue to do so. They are the I could go to another Volvo dealership that is 20 miles from my home. I have purchased two cars from them and will continue to do so. They are the first dealership I have dealt with that does not forget about you once you sign on the dotted line. They go out of their way to make the buying and servicing of one of their vehicles a pleasant one. I highly recommend this dealership to anyone thinking of purchasing a Volvo. More

I was shopping for a new volvo s60 t5 over the internet / phone as I just had surgery and was unable to leave my house. My contact with Volvo of Danbury started with filling out the request for quote form on phone as I just had surgery and was unable to leave my house. My contact with Volvo of Danbury started with filling out the request for quote form on their website. My inquiry was quickly followed up with a return email that which began the sales process. From the first phone call up until the time I actually made it to the showroom to pick up the car my salesman, Horace Earle was outstanding. Despite conducting business over the phone, Horace did not once give me the standard "hard sell" and treated me as a person, not just a voice on the other end of the phone. In fact we went back and forth a number of times on different models, options, pricing scenarios, etc. I was frankly amazed when he returned quotes for me that were below what I had originally asked for just to ensure I understand all the pricing / feature options, from low to high. (note, this I still went with my original option which was the mid tier option). it should be noted, I was also looking at Audi, BMW, Mercedes, and a Subaru. In each of these cases, the salesmen on the phone pressured me to come in despite me informing them of my inabilty otherwise, were inflexible with pricing and options, and gave me the standard "we really prefer to talk in person" or "the cars are moving, so you must come in soon...." Overall, my experience was stellar - the best of my car buying experience to date! The sales process was conducted with honesty and I never once felt I was being taken advantage of. In fact it was so positive, I am now considering upgrading our 09 Sienna for an XC90. Kudos to Horace and Volvo of Danbury. You certainly earned my loyality..... More