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Volvo Cars Rochester - Service Center

Rochester, NY

4.9
181 Reviews

181 Reviews of Volvo Cars Rochester - Service Center

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March 10, 2024

Always friendly, courteous and professional. Quick service and minimum wait time and they even washed my car. 👍 More

by STEPHEN.J.PETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Apr 10, 2024 -

Volvo Cars Rochester responded

Stephen, we're glad to know you had a positive experience at Volvo Cars Rochester! We always aim for quick service and minimal wait times. Thanks for the review!

March 02, 2024

Very professional. Easy to communicate with and explained the work well. Loaner was warmed up in a cold morning and having my car washed was a nice touch More

by MHBILINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 10, 2024 -

Volvo Cars Rochester responded

We're glad to know you had a positive experience at Volvo Cars Rochester! We always aim for clear communication and little touches like warming up the loaner car. Thanks for your feedback!

February 28, 2024

Tree he team at Volvo of Rochester is top notch. The service desk is friendly and knows their stuff. The technicians are knowledgeable and get the job done right and quickly. Jim, my service writer More

by FMELECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Apr 10, 2024 -

Volvo Cars Rochester responded

We're delighted to know that you had a top-notch experience with our team at Volvo Cars Rochester. It's great to see your appreciation for the knowledge and efficiency of our technicians, as well as Jim's excellent customer service. Thanks for recommending us!

February 11, 2024

Always courteous , service and prompt timing . I am and will recommend them to many others 😊 More

by LJCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 23, 2024 -

Volvo Cars Rochester responded

Ljchamp, we're delighted we could deliver an excellent experience! - Volvo Cars Rochester Team

February 08, 2024

Great service, Very accommodation to offer transportation if desired. Honest advisor. Nice waiting area with nice snacks. More

by DAVID.WAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zicari
Feb 20, 2024 -

Volvo Cars Rochester responded

David, we're glad to know you enjoyed our service and amenities at Volvo Cars Rochester. We always aim for a comfortable experience! Thanks for the review.

February 08, 2024

Very friendly and personable service manager. Reviewed recent and future service history. I value the multi-point vehicle inspection checklist as a snapshot of my car's status. Pleasant waiting a More

by RZEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Feb 20, 2024 -

Volvo Cars Rochester responded

RZEMAN, we're glad to know you had a positive experience with our service manager at Volvo Cars Rochester. We also appreciate your feedback on the multi-point vehicle inspection checklist! Thanks for choosing us and enjoy your ride!

February 06, 2024

Volvo service is the best around. Prompt, courteous and thorough. We wouldn’t take our car anywhere else. More

by bjencik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 16, 2024 -

Volvo Cars Rochester responded

We're so glad to know you've had such positive experiences with our service team at Volvo Cars Rochester. Your trust in us is greatly appreciated, and we look forward to serving your car needs in the future!

February 01, 2024

I love the folks at Volvo! They are professional, thorough, down to earth, and do great work! I highly recommend buying and servicing your car with them! More

by DANIELHOFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 14, 2024 -

Volvo Cars Rochester responded

Daniel, we're delighted to know you had a great experience with our team at Volvo Cars Rochester. We appreciate your recommendation and look forward to assisting you in the future!

February 01, 2024

Really a plus not having to leave the house for my 2012 vehicle service work!!!!! More

by GJKRPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 14, 2024 -

Volvo Cars Rochester responded

We appreciate you choosing Volvo Cars Rochester and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

January 31, 2024

Always a good experience and work is explained thoroughly. Being forced to write a minimum of 15 words for this review though is abusive and says your survey is not well designed. More

by RICKRUNYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Feb 13, 2024 -

Volvo Cars Rochester responded

Rick, we appreciate your feedback about Volvo Cars Rochester and the review process. We're glad to know you've had good experiences with us and that our team has been thorough in explaining their work. Thanks for sharing!