Volvo Cars San Antonio

Outstanding Car Buying Experience! I have always had a good experience at this dealership and this was no difference! What a pleasure to work with the employees here! Mr. Lozano treate I have always had a good experience at this dealership and this was no difference! What a pleasure to work with the employees here! Mr. Lozano treated me with the utmost courtesy and respect. He listened to my concerns and requirements and not only met them, but also exceeded them. More

Exceptional Service I want to thank the GREAT SERVICE department at Volvo for helping fix a flat tire problem that I had. They went over and beyond in helping me and assu I want to thank the GREAT SERVICE department at Volvo for helping fix a flat tire problem that I had. They went over and beyond in helping me and assuring me everything would be ok. A special thank you to Anthony Baerga (Service Manager) and Jeremy Macek for all they did for me. In the time I was waiting for my vehicle I ended up purchasing a new Volvo and I am so pleased with it. Since moving to San Antonio two years ago I have not visited another Volvo dealership and I know I never will! The service and sales department here is excellent and I am very thankful to everyone for always welcoming me with a smile:) More

Replaced 2 axels Had to replace 2 Axels in the worst time ever.... They worked with me and gave me a discount which helped me out a lot. Had to replace 2 Axels in the worst time ever.... They worked with me and gave me a discount which helped me out a lot. More

Servixe Richard my service coordinator was very helpful as always! Thank you Richard! I really appreciate all of your assistance! Richard is the man! Merry Ch Richard my service coordinator was very helpful as always! Thank you Richard! I really appreciate all of your assistance! Richard is the man! Merry Christmas and thanks again for all you do Richard! More

Excptionally Good Service Over the years we have purchased 6 Volvos from this dealership in San Antonio. I recently accepted overseas delivery in Sweden of my newly redesigned Over the years we have purchased 6 Volvos from this dealership in San Antonio. I recently accepted overseas delivery in Sweden of my newly redesigned 2016 XC-90. The service I've received from the entire staff at this dealership over the years has always been exceptional...! This year, Mr. Ricco Villarreal and Michael Hernandez were particularly helpful. Their professional, knowledgeable and friendly attitude made my car buying experience a very present one. I would wholeheartedly recommend this dealership if you contemplating obtaining a new car. Dr John Elmore Board Certified Audiologist More

1st Volvo purchase today-lifetime Volvo customer now Our salesman Benjamin gave us the ultimate Volvo purchase experience we will never forget! I was met with a warm smile and welcoming handshake when I Our salesman Benjamin gave us the ultimate Volvo purchase experience we will never forget! I was met with a warm smile and welcoming handshake when I first entered the dealership to the passing of the keys to our XC90. Benjamin made the the process clear, easy to understand and educational which gave us the ability and freedom to help make our decision to purchase our first Volvo! Benjamin personifies what Volvo represents. He is professional, exhibits complete vehicle knowledge that compels one to want to learn more about Volvo and their vehicles. He listened and answered each and every question/concerns we had and was more than willing to go the extra mile to make sure we were comfortable, at ease and completely informed concerning our decision. We have become customers for life after our experience with him. We HIGHLY recommend Benjamin to help you choose your next Volvo! Thank you Benjamin! Our experience with Fred in finance was by far the easiest and most complete process we have ever had when purchasing a vehicle. Extremely professional, thorough, and directed us through the final part of the purchase with seamless ease. Also an asset to the company, Fred is your man to complete your purchase experience! P.S. we were extremely pleased they allowed our furry kiddos Papi Chulo and little Huki to join us in the process. They made our doggies feel at home with cold cups of water and scratches behind the ears! Thank you so much Volvo of San Antonio! More

Slow service and bad communication. Slow service and inconsistent communication. Quality of work is poor. This type of poor service has been experienced more than once. Have complained, Slow service and inconsistent communication. Quality of work is poor. This type of poor service has been experienced more than once. Have complained, no changes. More

Buying my XC-90 Inscription All the staff there was very helpful and professional. I went in after previously setting up an appointment with Joel Lozano. He was very helpful in t All the staff there was very helpful and professional. I went in after previously setting up an appointment with Joel Lozano. He was very helpful in the entire process, from making sure what i was looking for was available and throughout the whole process. I would highty recommend Joel and this dealership for ALL your Volvo needs. Great experience. More

Ordinary service for car, extraordinary service for owner Jim treats me like a king. Very well done on intake, to setting expectations, to taking care of the customer, to exceeding expectations. Very happy o Jim treats me like a king. Very well done on intake, to setting expectations, to taking care of the customer, to exceeding expectations. Very happy overall. More

Best Volvo Dealership I Have Encountered Our family has owned only Volvos (9 vehicles) over the past 25 years. I have been associated with four dealerships during this same time period. I c Our family has owned only Volvos (9 vehicles) over the past 25 years. I have been associated with four dealerships during this same time period. I can say without hesitation that Volvo of San Antonio has the best Service Department team I have ever dealt with. From the time that I entered the service area, I was greeted by someone within 1 minute, who asked how they could help me. I described my issues, they listened, asked appropriate diagnostic questions, listened to my responses, and indicated that we need to seek further guidance. I was introduced to a service Tech who followed the same listening and response process. The Tech indicated the need to check the issue on the computer and introduced me to Richard, one of the Service staff members. Richard took my information, he car was taken to service, and we were offered a ride to the closest restaurant while the issues was diagnosed. We were returned to the dealership and told a part was required to fix the car. The part was ordered and appointment set to have the part installed. We returned to the dealership for the repair, which took about one hour, as stated at the time we made the appointment. This dealership knows and understands customer service and the specific need to manage customer expectations. Richard did a fantastic job providing us with relevant facts concerning the repair, the ordering of the part, coverage by Volvo, time for the repair, and concern for our overall satisfaction. What a great experience!!!! More