Volvo Cars San Antonio

Great Service As usual I had tremendous service at Principle Auto. My car needed service, but my daughters were counting on my car for us to take a short trip. I wa As usual I had tremendous service at Principle Auto. My car needed service, but my daughters were counting on my car for us to take a short trip. I was able to obtain a loaner so that our weekend plans did not have to be cancelled. My car was repaired. Philip kept me informed of what was needed. He and Jim and all the staff with whom I came into contact were extremely courteous and helpful. I would highly recommend this service center! More

Maintenance check I was very happy with the immediate response as I arrived. My rep, Jim, kept me up to date on all that was happening and made me feel very comfortabl I was very happy with the immediate response as I arrived. My rep, Jim, kept me up to date on all that was happening and made me feel very comfortable with what my car needed to keep it running smoothly. More

Disconnected moonroof My moonroof would not move. I had not attempted to use it prior to discovery of the problem. Troubleshooting was quick and accurate. Customer treatm My moonroof would not move. I had not attempted to use it prior to discovery of the problem. Troubleshooting was quick and accurate. Customer treatment was excellent. No complaints More

Best price, quick e z deal I was very impressed with the whole team at the San Antonio Volvo. After extensive online and phone resurch, they had the best deal. I made an offer o I was very impressed with the whole team at the San Antonio Volvo. After extensive online and phone resurch, they had the best deal. I made an offer over the phone and we did the deal. Miguel is the best car sales man in town. Thanks for the help and experience deal More

Good experience Repeat customer, 3rd new Volvo from this dealership and looking forward to next my new Volvo from this same dealership! Salesman, Joel Lozano is a p Repeat customer, 3rd new Volvo from this dealership and looking forward to next my new Volvo from this same dealership! Salesman, Joel Lozano is a pleasure to work with and highly recommend Joel to all new customers. 5 Stars. More

Great cars, great service Just needed to have a small problem checked out - turned out to be time for a new battery. Got an appointment promptly and on my schedule. Quick dia Just needed to have a small problem checked out - turned out to be time for a new battery. Got an appointment promptly and on my schedule. Quick diagnosis and repair, then back on the road with a freshly washed car. Totally professional, excellent communications, and extremely courteous. More

Found a great car! I purchased a preowned Nissan Armada here at the Volvo of San Antonio dealership. I'm super happy with my car! It was in great shape and everyone who I purchased a preowned Nissan Armada here at the Volvo of San Antonio dealership. I'm super happy with my car! It was in great shape and everyone who helped with the purchase was very helpful, kind, and patient. I didn't feel like they were trying to hide or cover up anything about the preowned vehicle, they were very straight forward with all of the carfax information and any questions I had. I took off a star because the inside of the car was supposedly detailed twice but I could have done a better job doing it myself with a baby wipe! There were crumbs in the cup holders, and what looked like stuck on food spilt on the shifter, and stickers in the passenger side door compartment. I didn't want to wait another day for the car to be "cleaned" so I took it home and did it myself. Overall, I'm happy and satisfied with my "new" car and the process of purchasing here at Volvo of San Antonio. More

Friendly service but lack of communication Service people at Volvo San Antonio are friendly. However they could do a better job of keeping customer informed about repair schedules. A half day Service people at Volvo San Antonio are friendly. However they could do a better job of keeping customer informed about repair schedules. A half day job turned into a three day job, for good reasons, but Volvo did not keep me adequately informed along the way on the schedule. More

Repair if the Windshield wiper System Went in to have the system looked at, since no water was coming out. I didn't even get a chance to take my traditional nap as the tech and the rep qui Went in to have the system looked at, since no water was coming out. I didn't even get a chance to take my traditional nap as the tech and the rep quickly came and explained what was wrong. It was quick and most importantly, not a penny came out of my pocket. Thank you folks. More

Conflicted Information Upon receiving my diagnostic test from my service advisor, I was told that my repair would be covered; however my spark plugs were compromised and nee Upon receiving my diagnostic test from my service advisor, I was told that my repair would be covered; however my spark plugs were compromised and needed replaced and that they would not be covered in my extended warranty. I argued that if it was caused by the initial repair, then Volvo need to work for me in getting the costs covered from the warranty company. I then got a call a couple of days later stating that the spark plugs being replaced were not necessary. So - which was it? I was not impressed whatsoever. Were the repairs needed? Was the Service Advisor trying to sell me items not needed? It will be hard to tell on future visits what repairs will be necessary and which repairs are actually elective. More