Volvo Cars San Antonio

Continued Pricey Maintenance Issues 5 Jun 17 paid $664.73 to replace front brake pads & brake rotors. 20 Jun 17 paid $1,529.92 to replace both front hubs and both engine torque mounts. 5 Jun 17 paid $664.73 to replace front brake pads & brake rotors. 20 Jun 17 paid $1,529.92 to replace both front hubs and both engine torque mounts. 20 Jun 17 when driving the vehicle from the Service Dept, the maintenance light/message came on. Took it back the next day and was told there is a 3rd issue that will cost over $600+. Disappointed this issue was not noted before and concerned the latest work performed on the vehicle may have created this 3rd repair issue. This vehicle is a 2004, so we expect to have to replace and/or repair components. Our Volvos has always been dealer-maintained and taken in for service at the recommended intervals. But over the years we have put a lot of money in both of them for non-routine maintenance issues. Now I am questioning buying a 3rd Volvo. More

Great service. Explanation of the work done was acceptable. I appreciated I was informed about a coupon. Thank you for saving me money. Thank you for that. Explanation of the work done was acceptable. I appreciated I was informed about a coupon. Thank you for saving me money. Thank you for that. More

Best car buying experience! Customer service at Volvo of SA was awesome from first contact to last. Ray Aguilar was knowledge, personable and provided me with a no pressure expe Customer service at Volvo of SA was awesome from first contact to last. Ray Aguilar was knowledge, personable and provided me with a no pressure experience. My experience with the Finance Manager was no different. I have already recommended this dealership to several friends. More

Amazing service, highly recommend! Derrick was an amazing representative of the dealership! I felt they were very honest and didn't try to just "ring the cash register" for maintenance Derrick was an amazing representative of the dealership! I felt they were very honest and didn't try to just "ring the cash register" for maintenance you did not necessarily need. They gave me an awesome, brand new loaner car! I would highly recommend this dealership! More

Excellent experience. The service was excellent and although I had to leave the car, in your hands, for three days, I felt at ease, because Philip was very alert and inf The service was excellent and although I had to leave the car, in your hands, for three days, I felt at ease, because Philip was very alert and informing me of the whole process. I felt even better when I picked up the car, because the warranty was still good and did not have to pay for the service. More

Great service Took my XC90 in for first oil change. There was some difficulty with downloading software updates, my car wouldn't allow download. The tech was puzzle Took my XC90 in for first oil change. There was some difficulty with downloading software updates, my car wouldn't allow download. The tech was puzzled and asked if he could do further diagnostics to locate problem. Derek, service manager, pit me in a loaner and off I went. I think that was going a step beyond and I appreciated it. More

False representation just to make a sale Buyers be aware, and be very careful!!!I just purchased a 2016 BMW from volvo of san antonio, part of the principle auto family. I inquired about the Buyers be aware, and be very careful!!!I just purchased a 2016 BMW from volvo of san antonio, part of the principle auto family. I inquired about the vehicle by contacting Ray Aguilar, one the sales associate's at the Volvo center, he asked me to go in for the test drive, after the test drive i asked him about the warranty on the BMW and he said that all the warranties are transferable to the new buyer but after the sale, i found out that was not true and the brach manager refused to honor the sale person's word. the finance manager quoted me an offer from one the banks and i agreed but after signing the proper paper work and taking my down payment, he changed the story and made me to sign new paperwork with a higher interest rate and when i asked to be let out of the deal, he refused to do so. please be very careful when dealing with this dealership. More

Best Car Purchasing Experience Ever! Working with Daniel Lozano at Volvo of San Antonio has been the best car purchasing experience I have ever had! Daniel made the process easy from the Working with Daniel Lozano at Volvo of San Antonio has been the best car purchasing experience I have ever had! Daniel made the process easy from the first phone call to driving out the lot with my car. Daniel respected my time and situation and streamlined the process. I highly recommend Daniel and the team at Volvo of San Antonio! When I picked the car up and finalized the purchase, Daniel had the tank full and the car sparkling clean! I look forward to working with Daniel and Volvo of San Antonio again! I love my car! Thank you for making my experience a pleasure, the way it should be! More

Great Service My wife had a nail in her tire, so she went by the dealership unannounced, and Derek took care of her issue promptly. Her wait time was short and the My wife had a nail in her tire, so she went by the dealership unannounced, and Derek took care of her issue promptly. Her wait time was short and the problem fixed. More

Professional service Efficient and professional in the Service Department. Very pleased with the way all the paperwork was handled and very grateful for the loan car! Wish Efficient and professional in the Service Department. Very pleased with the way all the paperwork was handled and very grateful for the loan car! Wish the valeting could be a bit better! More