Volvo Cars White Plains

Great experience with this dealership, very smooth process and fair prices. Steve was also knowledgeable and helpful through the entire process, really made it effortless. process and fair prices. Steve was also knowledgeable and helpful through the entire process, really made it effortless. More

Always easy to deal with. Fair prices, fair trades. Knowledgeable staff. No pressure at closing to buy things you don't need. Fair prices, fair trades. Knowledgeable staff. No pressure at closing to buy things you don't need. More

Staff were pleasant, knowledgeable, and helpful. Steve Zinaman and Christian Baptiste in particular provided exemplary support and assistance. I highly recommend them! Steve Zinaman and Christian Baptiste in particular provided exemplary support and assistance. I highly recommend them! More

I saw the XC40 online I was interested in and called to see if it was in stock. Steve not only gave me the information over the phone, he walked me through the process step by step. Extremely professional. see if it was in stock. Steve not only gave me the information over the phone, he walked me through the process step by step. Extremely professional. Axil, the specialist also very knowledgeable and had outstanding customer service. Christian listened to my concerns and was able to get my payments within my budget. It was a pleasant experience. I didn’t feel pressured to make a purchase but I did! I’m so excited with my new car. More

Pamela was very helpful in facilitating our purchase of the Volvo c 40 rechargeable . Thanks the Volvo c 40 rechargeable . Thanks More

Cristian de La Cruz was extremely informative and was very responsive. Would return again and work with him. very responsive. Would return again and work with him. More

Had an excellent experience while purchasing my 2026 Volvo plug-in hybrid xc90. Cristian De la Cruz and Christian Baptiste were both very helpful, informative and responsive throughout the entire proce Volvo plug-in hybrid xc90. Cristian De la Cruz and Christian Baptiste were both very helpful, informative and responsive throughout the entire process. More

Dealership was fabulous! Each one of the staff was great, from the purchase and options and learning the features, was perfect. Each one of the staff was great, from the purchase and options and learning the features, was perfect. More

I had a great experience with Chris the salesman and Christian the business manager great Christian the business manager great More

After completing an online questionnaire and expressing interest in the XC60, I was contacted by a representative from the dealership who scheduled an appointment for me to meet with the manager. I arrived interest in the XC60, I was contacted by a representative from the dealership who scheduled an appointment for me to meet with the manager. I arrived at the dealership as instructed, presented myself at the front desk, and was told to have a seat while waiting for the manager. As I waited, I observed another customer who appeared visibly upset and voiced her dissatisfaction with the service she had received. This immediately raised concerns for me. Shortly after, a gentleman passing by finally stopped to ask who I was waiting for. When I explained that I had an appointment with the manager, he went to retrieve him. Upon meeting the manager, I felt out of place and that the staff were unprepared for my visit, despite being told over the phone that the dealership was aware of my interest in the XC60. I was then introduced to a salesperson named Steve. Unfortunately, this interaction only worsened my impression. Steve’s demeanor was arrogant and dismissive. He spoke down to me in a condescending tone, as though I were a child, and his responses to my questions were curt, derogatory, and delivered with little professionalism. At no point did I feel respected or valued as a potential customer. Instead, I felt rushed, overwhelmed with numbers, and ultimately disregarded. I walked away without the opportunity to properly explore the vehicle I was interested in because I was so distracted by the poor treatment I received. This was, without question, one of the most disappointing dealership experiences I have ever had. For a brand with Volvo’s reputation, I expected far better. As a result, I will not return to this dealership, and my confidence in Volvo as a company has been negatively impacted. Customers should leave a dealership feeling respected and supported, not belittled and dismissed. More