Volvo Cars of Temple
Temple, TX
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I have mixed feelings. I'm super grateful for the support on the order of my custom vehicle and was treated well on price. I was also treated well on trade in. Delivery I'm super grateful for the support on the order of my custom vehicle and was treated well on price. I was also treated well on trade in. Delivery was dissapointing. The people involved were nice, but there were some very confusing messages delivered by finance regarding extra coverages (I was told there is no bumper to bumper warranty on this vehicle because it is a PHEV (I'm still confused on this one) and that my insurance most likely won't cover wheels and windshield replacement (it will)), and, rather than share a cost of the these added coverages, they were buried in the financing charges (the three recommended coverages would have added $18k over the course of the financing). I had to do the math myself. I was so put off that I waived all extra coverages. In addition, the car arrived 2 weeks ago and they knew when I was picking it up for days. In many ways it was ready, but they we're unable to properly sync the keys so we can could activate the app. We spend at least 20 minutes troubleshooting what should have been easy, routine stuff. Bottom line, good ordering and sales experience, bad delivery experience even though nice people throughout the process. More
Dealership was very customer service oriented, thorough, and accommodating! Pricing was fair and didn’t feel like we were being nickeled and dimed. We would definitely do business again here! and accommodating! Pricing was fair and didn’t feel like we were being nickeled and dimed. We would definitely do business again here! More
Samantha with the online help was amazing. Answered all my questions. Montana the salesman was very upfront and honest and I enjoyed working with him. David the manager was very accommodating Answered all my questions. Montana the salesman was very upfront and honest and I enjoyed working with him. David the manager was very accommodating and understanding to my situation. It was an overall great experience. More
I found the car that I wanted at the dealership called and spoke to Ryan about it. I went in for a test drive picked it up several days later paperwork done in 30 minutes and I was out the door. and spoke to Ryan about it. I went in for a test drive picked it up several days later paperwork done in 30 minutes and I was out the door. More
Wonderful experience processing the purchase of my Volvo. Ryan was very kind and helpful in the knowledge of the vehicles and quick to answer all of our questions. Damias was a very reliable business mana Ryan was very kind and helpful in the knowledge of the vehicles and quick to answer all of our questions. Damias was a very reliable business manager.. And David helped everything run smoothly in a timely manner. Highly recommend. More



