These guys called me up to get me out of my Volvo lease with 6 remaining payments left, they offered the same deal as I currently had, said they would take the car as is, and said they would take care of the rest of the lease installments. After setting up an appointment they called me incessantly, emailed me, texted me - hounding me forgetting I had already agreed to come in and set a time to meet. Once I came in to the dealership they offered me a more expensive deal and changed their mind about taking the car as is. After hours of negotiations they finally agreed to honor the original deal (as that's why I agreed to come in) and pay for the remaining previous lease as they now had possession of the old car and title - but trust me it was not easy to have them agree to what they had offered. It's a week later and I just got a rather confrontational call by their sales manager Carlos Sacasas - whom I had never met or spoken to before. He yelled at me on the phone, told me I he would give me a check (that covers less than half of 2 -TWO) of the remaining six payments, that I have to drive an hour to pick it up, then explained in a horrendously condescending tone how to go to a bank and deposit a check, and then proceeded to hang up the phone. Lol - such professionalism. I've sorted out the problem with the finance company directly but I want to warn you that this dealership has seriously gone down hill after warren Henry sold it. If you do visit Volvo of north Miami make sure to avoid Carlos Sacasas and his fighting attitude at all costs. My account with the financing company is now past due because of these people and I'm trying to get that sorted out before it affects my credit. BEWARE!
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