Voss Village BMW

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Voss Village BMW:
I had an excellent purchase experience with this dealership. They ordered the exact car I wanted, helped looked into various delivery options (like Performance Delivery at the South Carolina Factory) and helped with getting the exact right options and model for me. They kept me informed through the entire build process and informed me to the day when the car would arrive at the dealership. The delivery experience was thorough and Doug was patient and answered all my wife's questions on the vehicle which were many since we got Navigation and almost every other option on the car. The F&I was a breeze and a unique experience since you get to overlook your car while you sign the papers.

I've owned Mercedes, Lexus and other hi-line autos and this was the best experience I've had.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Voss Village BMW:
I went to test drive an M5. They had too little air in the tires and refused to fill them to the proper inflation. They were rude and offensive in price negotiations. The yard is filthy, they appear as a fly by night used car dealer.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Voss Village BMW:
I an considering buying a new BMW 3 or 5 series. Jim Fink has been very helpful, informative and just nice to deal with. He has followed up with me yet not come accross as high pressure. <br><br>I may decide to buy not to buy a BMW, but if I do it will be at VOSS. I have also heard vey good comments about their after sales dealings with buyers and their service department.<br><br>Tony Capizzi

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Voss Village BMW:
Went for the connecting rod bearings service recall. I would say, they did an excellent job on the recall service except they scratched one of the rims with their impact wrench and also stripped 2 bolts which they didn't replace for the underbody splash shield. Other than these 2 , the job was very well done.They just have to be very careful next time for taking off the wheels and putting bolts in without stripping them.

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