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W&L Subaru - Service Center

Northumberland, PA

4.7
2,135 Reviews

2,135 Reviews of W&L Subaru - Service Center

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August 06, 2025

We came in for a replacement inspection sticker since we got a new windshield. We didn't have an appointment and it was just around lunch time. They got us in and out in less and 20 minutes. Great service! More

by jquick3
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Aug 07, 2025 -

W&L Subaru responded

Thank you for taking the time to review your experience in our service department! It was a pleasure helping you!

August 06, 2025

Good Service. Got it Back sooner than promised. Looks really good. Very courageous. Would take it back again if needed. More

by bickhart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

W&L Subaru responded

Thank you so much for your review!

August 04, 2025

Absolutely incredible job to repair rodent damage to the wiring in our Ascent. Somewhat traumatic experience to see it all torn apart, but it is back together & working as good as new. Also very grateful f More

by hindmans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

W&L Subaru responded

Thank you so much for taking the time to share your thoughts online! It was our pleasure helping you with your repair! If you need anything else, just let us know!

August 03, 2025

Took my car in for routine visit, expected it to be a few days since they were fitting it in for me. To my surprise it was done the same day More

by dlmengel
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Aug 04, 2025 -

W&L Subaru responded

Thanks for your review! We're happy to have been able to get you back on the road in no time!

July 30, 2025

Fantastic! Entire staff very helpful and professional! I always feel well taken care of and appreciated! More

by jbodenm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Rousch
Jul 31, 2025 -

W&L Subaru responded

Thanks so much for the feedback! We are delighted to hear that your experiences here have been terrific!

July 30, 2025

Great service and communication while waiting! It was greatly appreciated because it was my first visit to the service department. More

by cowher07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

W&L Subaru responded

Thanks so much for your review! We're glad to hear your first visit was a 5-star visit!

July 26, 2025

W&L have always provided excellent service with my car. The people are polite and professional More

by lkr350
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Jul 29, 2025 -

W&L Subaru responded

Thank you so much for the review!

July 26, 2025

W&L Subaru is a car dealership that provides the highest degree of customer service across its many departments. It’s spacious showrooms, comfortable waiting rooms with complimentary beverages and snacks, i More

by janhburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

W&L Subaru responded

We are delighted that you've had such great experiences at our dealership! If you need anything at all, just let us know!

July 26, 2025

The service department people are always friendly and professional. They provide excellent service. I recommend them to everyone. More

by lkr350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

W&L Subaru responded

Thank you so much for the review!

July 25, 2025

No gimmicks or pressure. It’s family helping family. This is why I have been coming back for years. More

by tugpup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

W&L Subaru responded

Thank you for your patronage over the years! We look forward to your next visit!