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W&L Subaru - Service Center

Northumberland, PA

4.7
2,135 Reviews

2,135 Reviews of W&L Subaru - Service Center

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July 22, 2025

We really like this dealership. We have bought 3 Crosstreks from them. We bought the last one last year & my wife loves it, it is a wilderness Crosstrek. More

by vickidennen34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jul 23, 2025 -

W&L Subaru responded

We really appreciate your repeat business! If you need anything at all just let us know! See you next time!

July 21, 2025

The whole W & L was friendly and helpful. Without an appointment, they took me right in and took care of my car. No hastles. Good visit. More

by patkate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

W&L Subaru responded

Thank you so much for reviewing your experience in service!

July 20, 2025

Was very comfortable waiting while my car was being inspected.Very courtious and kept me updated. More

by kleejenkins930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

W&L Subaru responded

Thanks so much for the review!

July 17, 2025

Excellent service from both Pete and the service department. Pete said it could take quite a while to have it inspected since we didn't have an appointment, but it didn't. He had it finished for u More

by dperrin_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

W&L Subaru responded

Thank you so much for the 5-star review! It was our pleasure helping you with your inspection!

July 17, 2025

Polite and very accommodating to customers! Happy with our service., appreciate the courtesy car very helpful! More

by leahbankes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Picciurro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

W&L Subaru responded

Thanks so much! Have a great day!

July 16, 2025

If you build it they will come - want svc on my vehicle to keep it running, etc. W&L provides that service even though I travel an hour. Appreciate the mechanics, although I have never met them - please More

by lucy0449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

W&L Subaru responded

Thank you for making the trip to our dealership! We truly appreciate your business!

July 16, 2025

Needed a new engine in my car, after talking with a salesmen who wasn't very help, decided that paying for a new engine would be a better fit for me. Pete was helpful every step of the way and answered More

by amontgomery14
Recommend Dealer
Yes
Employees Worked With
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Picciurro
Jul 16, 2025 -

W&L Subaru responded

Thank you for your review, and have a great day.

July 12, 2025

Very good. .when a car is left that day,and needs worked on but they are very busy and can't get to it that day, they need to keep in touch on what's going on s More

by none25
Workmanship
Recommend Dealer
Yes
Employees Worked With
Roy Beck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

W&L Subaru responded

Thank you for the kind words and helpful feedback! We’re thrilled you had a great experience with our team, and we’ll work on improving communication during busy times.

July 12, 2025

Car would not start. Thought it was the remote or battery. Got started and went directly to dealership. It was because I had it in accessory mode. Car was checked. More

by dpbpab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

W&L Subaru responded

It was our pleasure helping you! If you need anything else just let us know. Thanks for the feedback and have a great day!

July 10, 2025

Always a great experience taking my vehicle here. They are very friendly ,helpful and keep you updated to date on your repairs. Unlike some other dealers. I will be a customer for life. More

by baccmc16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

W&L Subaru responded

Thank you so much for the 5-star ratings! We are delighted to hear that your experience was exemplary!