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W&L Subaru - Service Center

Northumberland, PA

4.7
2,135 Reviews

2,135 Reviews of W&L Subaru - Service Center

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June 26, 2025

Pete kept me updated while I enjoyed your very comfortable waiting area. Pete explained my service that was completed and my bill. My car was washed and ready to go! ?? More

by plmiller0
Recommend Dealer
Yes
Employees Worked With
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Picciurro
Jun 27, 2025 -

W&L Subaru responded

Thank you so much for taking the time to review your experience with Pete in service!

June 25, 2025

You are very prompt with your service and I was always kept informed on anything that may have to be done. More

by cindylea0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

W&L Subaru responded

Thank you for the 5-star review!

June 24, 2025

My expectations were exceeded Flawless experience My guess is Owen is a supernumerary among his peers More

by blackbriar
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Jun 25, 2025 -

W&L Subaru responded

Thanks so much! Have a great day!

June 24, 2025

Honest, kind, professional and caring. Love WandL Subaru Service Department. Love the free loaner. That makes things much easier. More

by lorijosholder@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

W&L Subaru responded

Thank you for the feedback!

June 24, 2025

They made a bad experience great. My insurance was not helping and W&L did a great job! Car is back to beautiful . More

by KellyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
Jun 25, 2025 -

W&L Subaru responded

Thank you so much taking the time to share your thoughts online!

June 24, 2025

Extremely busy when I arrived but the were very accommodating to assist with my service. More

by jpforestry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

W&L Subaru responded

Thanks so much! It was our pleasure helping you!

June 23, 2025

Happy with the service and try the care taken by the team at W & L .thanks More

by tjpbcp84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

W&L Subaru responded

Thank you so much for the feedback!

June 19, 2025

Owen was very attentive to what I needed on the visit. For pick up it was very busy at service area. We were able to get taken care of and on our way in short time. More

by lm060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

W&L Subaru responded

Thanks for your review of our service department! Have a great day!

June 15, 2025

I have no problem with the dealership! The last time I was there, I had a long wait time. I did have a slow leak in my tire so that may have taken some extra time. I am happy with the serv More

by jphoffman75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

W&L Subaru responded

Thanks so much for the review! Have a great day!

June 14, 2025

Level of professionalism is like no other. From the start of dropping off vehicle to the updates about the repair and the completion were remarkable More

by adamwjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

W&L Subaru responded

Thank you so much for the 5-star ratings!

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