Wade Ford
Smyrna, GA
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429 Reviews of Wade Ford
I purchased a car on April 4th. The buying experience wasn’t the worst but still your typical back and forth let’s see what we can do, let me ask the manager etc etc. fast forward t The buying experience wasn’t the worst but still your typical back and forth let’s see what we can do, let me ask the manager etc etc. fast forward to today and I still haven’t received my tag. The temporary tag expires on the 19th. I called last week to ask them what the situation was and was told the mail is slow and that I should go to the tag office to deal with it, but that they would look into it and get back with me. I never received a call back. I called again yesterday and asked again. Was told they would get back with me. And never did. So today I decided to go up to the tag office to see what the situation is so I can get my tag. An hour and a half of my day I had to spend on this. They told me at the tag office that the tag was applied for on May 8th. The day I called them to ask where it was. I contacted Wade Ford again today and was hung up on once after asking for a manager and then put on hold for 10 mins and then sent to the same voicemail from finance that never called me back. Horrible customer service and a complete lack of doing their job! And not willing to own up to it or make it right! I will never buy another car here again! More
My 2013 Ford F150 was having transmission issues. AJ in the service department was able to find me a part that is near impossible to find. They had the part within a day and had me back on the road b AJ in the service department was able to find me a part that is near impossible to find. They had the part within a day and had me back on the road by the next day and thank you AJ and the rest of the crew and the service department. More
Everyone at Wade Ford was very courteous, professional and helpful. Creed Pannel made my new truck purchase extremely easy and pleasant. He used his own time to familiarize me with all of the features. Ma and helpful. Creed Pannel made my new truck purchase extremely easy and pleasant. He used his own time to familiarize me with all of the features. Marcus in financing was a consummate professional in financing the vehicle.. More
Tony worked are to work a reasonable deal on my 2023. Bronco. My only issue was the fees charged for title document work were really excessive……. Bronco. My only issue was the fees charged for title document work were really excessive……. More
I would not hesitate to use this dealership again, their level of professionalism is top notch! From past experiences I know they are fair and have excellent customer service, they stand behind their name a level of professionalism is top notch! From past experiences I know they are fair and have excellent customer service, they stand behind their name and their product, I’ll always come back to Wade Ford! More
I had a great experience at Wade Ford. The sales staff treated me well, and Ethan was always quick to communicate with me through the whole process of purchasing my vehicle. I definitely r The sales staff treated me well, and Ethan was always quick to communicate with me through the whole process of purchasing my vehicle. I definitely recommend going to Wade if you’re looking for a new vehicle. More
Tacked on Gap contract and Service contact without discussing or disclosure as well as misrepresenting finance and not using requested finance bank. Condescending and insulting . Asked for Principal D discussing or disclosure as well as misrepresenting finance and not using requested finance bank. Condescending and insulting . Asked for Principal Dealer contact information from both General Manager and Finance Manager but no one responded. More