Wade Ford
Smyrna, GA
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428 Reviews of Wade Ford
My 2013 Ford F150 was having transmission issues. AJ in the service department was able to find me a part that is near impossible to find. They had the part within a day and had me back on the road b AJ in the service department was able to find me a part that is near impossible to find. They had the part within a day and had me back on the road by the next day and thank you AJ and the rest of the crew and the service department. More
Everyone at Wade Ford was very courteous, professional and helpful. Creed Pannel made my new truck purchase extremely easy and pleasant. He used his own time to familiarize me with all of the features. Ma and helpful. Creed Pannel made my new truck purchase extremely easy and pleasant. He used his own time to familiarize me with all of the features. Marcus in financing was a consummate professional in financing the vehicle.. More
Tony worked are to work a reasonable deal on my 2023. Bronco. My only issue was the fees charged for title document work were really excessive……. Bronco. My only issue was the fees charged for title document work were really excessive……. More
I would not hesitate to use this dealership again, their level of professionalism is top notch! From past experiences I know they are fair and have excellent customer service, they stand behind their name a level of professionalism is top notch! From past experiences I know they are fair and have excellent customer service, they stand behind their name and their product, I’ll always come back to Wade Ford! More
I had a great experience at Wade Ford. The sales staff treated me well, and Ethan was always quick to communicate with me through the whole process of purchasing my vehicle. I definitely r The sales staff treated me well, and Ethan was always quick to communicate with me through the whole process of purchasing my vehicle. I definitely recommend going to Wade if you’re looking for a new vehicle. More
Tacked on Gap contract and Service contact without discussing or disclosure as well as misrepresenting finance and not using requested finance bank. Condescending and insulting . Asked for Principal D discussing or disclosure as well as misrepresenting finance and not using requested finance bank. Condescending and insulting . Asked for Principal Dealer contact information from both General Manager and Finance Manager but no one responded. More
I recently did an online purchase of a pre-owned F-150, and when I came in to check out the vehicle and to finalize the paperwork, the salesman, Steven, informed me that the truck was in the body shop gett and when I came in to check out the vehicle and to finalize the paperwork, the salesman, Steven, informed me that the truck was in the body shop getting some minor repairs and that I wouldn’t be able to inspect or test drive. Normally I wouldn’t have finalized anything before seeing the vehicle, but it was the last day of the month and I wanted to help the salesman/dealership get the deal done for that month, and I thought with Wade Ford being such a large dealership with good online reviews they wouldn’t try to pull anything shady. When I came to pickup the truck, the salesman, Steven had already left for the day (how convenient) and I noticed that the tailgate latch was chipped and the gas gauge was stuck on a quarter of a tank but only had 19 miles to empty (who wants to pull off the lot and immediately have to get gas?) The next day, I took pictures and sent them to Steven asking for them to be fixed, and his response was the pictures online showed the tailgate latch and they would not fix it. There was no individual picture of the broken handle, just pictures from a far. I asked him if it stated that it was broke in the vehicle description, and he quit responding. I then called the dealership and left voicemails with the sales managers and never received a call back. You wouldn’t think it’d be that big of a deal to fix minor things like that, but it’s clear Wade Ford doesn’t run a business of integrity. I highly do not recommend this company. More