
Waite Toyota
Watertown, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 912 reviews
I really put this off too long, I don't like purchasing vehicles, however the Waite staff were wonderful, no pressure and very helpful and knowledgeable. I highly recommend them!. vehicles, however the Waite staff were wonderful, no pressure and very helpful and knowledgeable. I highly recommend them!. More
All the staff were professional, patient & worked with me to meet my needs as a customer. After the purchase was made the representative took his time to go over everything & answered any questions that I ha to meet my needs as a customer. After the purchase was made the representative took his time to go over everything & answered any questions that I had in regards to the documents or plan. A++ Customer Service. Thank you. More
Steve, the salesman, was wonderful to work with through this purchase. He made the experience smooth. this purchase. He made the experience smooth. More
Rather not be forced to say fifteen words just feel good about answering the questions. All positive ratings, about answering the questions. All positive ratings, More
This is my 3rd vehicle bought from you guys since 1989 & over the 35+ years you have continued to provide great customer service over the 35+ years you have continued to provide great customer service More
Steve is very professional and easy to deal with. The dealership was clean and inviting The dealership was clean and inviting More
Senior friendly. Low key...no pressure....no down payment to hold...very knowlegable...great transparancy Low key...no pressure....no down payment to hold...very knowlegable...great transparancy More
This is my second time purchasing a vehicle from Waite. I would highly recommend them to anyone in the market. I would highly recommend them to anyone in the market. More
I have been buying Tacomas from this dealership for 15 years. They are always polite, efficient and give me deals that keep me coming back years. They are always polite, efficient and give me deals that keep me coming back More
The service there is terrible. They cost me an engine taking the car there. The service manager is Craig. Apparently, he's more interested in drawing attention to the fact he's They cost me an engine taking the car there. The service manager is Craig. Apparently, he's more interested in drawing attention to the fact he's mayor of Adams than being a service manager. I took the car there and suddenly after a year, I need a new radiator (that wasn't giving me issues) , front bearings, new struts, and CV shafts, etc. I started having these things repaired and ended up paying $3,492.07 before going elsewhere. In less than a few days after I had the radiator replaced, the car started to skip and the engine was fried. I had it towed to Waite and they asked me if I ever changed my spark plugs because by not changing them, I had ruined my engine. What these fools don't know is I work in the automotive aftermarket. I have several people I work with that represent spark plug manufacturers. I learned after, Waite was full of xxxx. I then asked them to quote me on replacing the motor with a used one. They quoted $5,900 for the job. I ended up getting the same motor they wanted to use for $1,400 and the labor at a reliable garage was $1,500. I've driven the new motor over 4,000 miles since the repair. A far cry from $5,900. At the end of the day, these xxxxxxxx are thieves. I paid Waite Toyota all that money and they were responsible for much of the repairs that were needed. DO NOT TRUST THEM. More