Waldorf Chevrolet Cadillac - Service Center

Awesome, Tommy did a fantastic job. He has outstanding customer service! I will return to this location. He has outstanding customer service! I will return to this location. More

Adam at Waldorf Chevrolet was very helpful and gave me clear outlined status of my car care needs to get me back on the road safe and sound. Great service experience! clear outlined status of my car care needs to get me back on the road safe and sound. Great service experience! More

They took care of all my needs in a timely manner. Kept me informed on the progress of my repairs. Kept me informed on the progress of my repairs. More

Antonio was prompt and polite. Understood my problem and was quick to schedule an appointment for my vehicle . Understood my problem and was quick to schedule an appointment for my vehicle . More

I am beyond thrilled with the service and concern I received from Brandon Turner, the General Manager and Atonio Gruber, the Cadillac Service Manager. GM Leasing leased the Cadillac Escalade to someone received from Brandon Turner, the General Manager and Atonio Gruber, the Cadillac Service Manager. GM Leasing leased the Cadillac Escalade to someone, who returned it with an undersized engine. Brandon felt my pain and took on the responsibility of replacing the engine at Waldorf's cost. Antonio ordered a new engine and had it installed in just a little over a month! My Escalade is running beautifully. Thanks to a wonderful team. Carole Robertson More

I appreciate Mason, my service advisor, for assuring me a timely service visit. He always keeps me updated with status of my vehicle. timely service visit. He always keeps me updated with status of my vehicle. More

One of the worst experiences I have ever had from a dealership. Requested they check my brakes because of squeaking noise I was hearing. They diagnosed the situation to be hot spots on the brakes and dealership. Requested they check my brakes because of squeaking noise I was hearing. They diagnosed the situation to be hot spots on the brakes and said it was normal. Explained the car was still under warranty and didn't understand why this problem couldn't be resolved. Service Manager gave me a write showing the hot spots on the rotors is common in these cars but still wouldn't fix the car. I live 5 min from that dealership and you couldn't pay me to take my car there ever again!!! xxxx poor service!! More

Probably the worst experience I have ever had. Not only are the service technicians uneducated/non-certified to work on the vehicles, but their explanations were also poor. At least advise that yo Not only are the service technicians uneducated/non-certified to work on the vehicles, but their explanations were also poor. At least advise that you will try and get an answer versus, "I do not know what to tell you". A waste of time. I will travel additional miles to Jim Coleman of Bethesda or other, to avoid this service center. More