Waldorf Toyota
Waldorf, MD
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Both men demonstrated professionalism and integrity, and a thorough knowledge of their product. A quality that I have noted in numerous past occasions of requesting service from this dealer. An example of t a thorough knowledge of their product. A quality that I have noted in numerous past occasions of requesting service from this dealer. An example of this integrity is on three separate occasions, I requested what I thought was needed service on a Avalon, and was told after they inspected the car, that the requested service was not necessary yet. No charge was made for this service. More
Mr. Smith was professional and appeared to enjoy his work. He maintained contact prior to the sale, and has contacted me to see if there are any questions as far as vehicle operation. I feel confidence work. He maintained contact prior to the sale, and has contacted me to see if there are any questions as far as vehicle operation. I feel confidence in making referrals to him in the future. I would also say that the other staff in the sales department were courteous. More
On 1-4-11 I was involved in an accident on 1-10-11 I came to this dealership, I was actually coming to remove my personal items from a 2006 rav 4 which had been totaled. I asked Earnest Winston to see if he to this dealership, I was actually coming to remove my personal items from a 2006 rav 4 which had been totaled. I asked Earnest Winston to see if he could work up a deal on a new rav 4 not really expecting to make purchase on that day. He was went above and beyond to provide me with an exceptional deal and excellent customer service that I felt I didn't need to search anywhere else. He was very professional and patient and he even helped to remove my belongings from my other rav 4 which he didn't have to do. Everyone I encountered on that day made me feel at ease with the whole process, the Toyota care package, on down to the financing. Again thank you Earnest Winston for making an otherwise stressful event be a pleasant transition of owning a new reliable 2011 rav 4. More
Nothing but a pleasant experience. From start to finish it was a very smooth and stress free process. Fifth vehicle I have had the opportunity to purchase and I just cringe the whole process; however, was it was a very smooth and stress free process. Fifth vehicle I have had the opportunity to purchase and I just cringe the whole process; however, was completely blown away about professionalism and friendliness of everyone, including salesman that were just standing around/ passing through the show room, etc. Absolutely love Bob and Joyce, can't say enough good things about the two. Absolutely recommend Waldorf Toyota to everyone, and point them straight to Bob. More
This was the fourth Toyota I have purchased through Toyota of Waldorf. I have never had a bad experience with the staff. They have bee vey professional. Not to mention I have never had any mechancial p Toyota of Waldorf. I have never had a bad experience with the staff. They have bee vey professional. Not to mention I have never had any mechancial problems with any of these vehicles. With that being said I cannot comment on your maintenance facility. Brian our sales executive was very knowledgable with the entire process. It was a pleasure dealing with hem. I Might also mention Joyce who deals with accessories was also very pleasant. More
Bob is knowledgeable, professional, and helpful. Despite my hectic schedule, he worked with me using all media (telephone, cell phone, text messaging, and email) to ensure that I got the deal I wanted. He o my hectic schedule, he worked with me using all media (telephone, cell phone, text messaging, and email) to ensure that I got the deal I wanted. He orchestrated one of the best car buying experiences I have had to date. More
Bob made this experience a very easy one and made me beleive that customer service can still be found in the USA. He was not only nice, but very informative and went out of his way in helping us with ou beleive that customer service can still be found in the USA. He was not only nice, but very informative and went out of his way in helping us with our needs. The rest of the staff was also very friendly and willing to answer all questions my wife threw at them. The environment was hassle free and relaxed. Great experience overall. More
An overall pleasant experience. Highly recommend for those shopping around to use the internet for quotes. Toyota of Waldorf rapidly responded to requests and had a price to me that was unbeatable by o those shopping around to use the internet for quotes. Toyota of Waldorf rapidly responded to requests and had a price to me that was unbeatable by other local dealers. Went to dealership with quote and bought my vehicle. No hidden fees or costs, dealer was upfront and honest. A great price rating in my mind would have been something well below invoice. More
I went to the Dealership and was dealing with Brian Smith everything was great he answered all my question and was a pleasure to deal with. When i purchase my next car i will be going back and hope to have everything was great he answered all my question and was a pleasure to deal with. When i purchase my next car i will be going back and hope to have Brian to work with. I would be recommending Brian to all my friends and family. More
I just returned home from Toyota of Waldorf with a new 2011 Highlander! This was my first car purchase and I could not be more excited! I first visited Toyota of Waldorf over the summer because I was in 2011 Highlander! This was my first car purchase and I could not be more excited! I first visited Toyota of Waldorf over the summer because I was interested in trading in my 2002 Camry. I met Bob (one of the salesmen) and he worked with me, explaining all of the new vehicles.. After test driving a few cars I decided I needed more time to think it over. Bob was great and I didn’t feel any pressure to purchase. I finally decided I was ready to move forward this month and returned to the dealership. I met with Bob again and he was wonderful in walking me through the entire purchase (My first big buy!). He was patient and explained all of the options, car maintenance, and warrantee information. I got way more than I expected for my trade in, and also received 0% interest for 60 mo. The finance office helped me through the loan process and made sure to explain all of the numbers and my monthly payment plan. The sales manager even surprised me by placing a huge bow on the front of my car after the purchase was complete! Bob also made sure he showed me how all of the features of the car worked (lights, cruise control, radio/XM, etc.) and we set up some of my radio presets and Bluetooth. Over all I could not be happier with my new car or the people that helped make it a great experience for me! More