Walkers Renton Mazda - Service Center

I received great customer service from Bryan Furse and Jeff Craig. Bryan replaced a driver-side, low beam lightbulb which was very difficult to do myself. He did it as a courtesy (even though I had purc Jeff Craig. Bryan replaced a driver-side, low beam lightbulb which was very difficult to do myself. He did it as a courtesy (even though I had purchased the lightbulb from an auto store but had difficulty in replacing it). Bryan also accepted a competitor's oil change coupon that had expired 2 days earlier with no problem. Jeff Craig drove me to me place of work (2 miles away) and picked me up after the service was complete. Both were very pleasant and courteous. More

In the last 20 years, this is the best service department I have had the pleasure to interact with. Bryan Furse is experienced, helpful, understanding and friendly. I felt very comfortable with the mechani I have had the pleasure to interact with. Bryan Furse is experienced, helpful, understanding and friendly. I felt very comfortable with the mechanic Rich and am happy that my car is running like brand new. I could tell that Rich takes pride in the work he does and is reflected in the performance of my vehicle. Thank you and I plan on returning to this dealership for all of my services. More

The quality of the service, courtesy and explanations about the work preformed is always the tops. I wouldn't take my 2009 Mazda anywhere else. I bought it there and always have my servicing done there. about the work preformed is always the tops. I wouldn't take my 2009 Mazda anywhere else. I bought it there and always have my servicing done there. Some of the original people that I dealt with have gone on to other things but what I expect and need from a service department remains the same. By the way, I am almost 75, still work every day and I am from the old school way of doing things. That's what I gedt there. More

Always great customer service. Jeromy is great at what he does; very welcoming and friendly. Techs were quick to take my car in the back to get worked on. Only did an oil change this visit but they completed does; very welcoming and friendly. Techs were quick to take my car in the back to get worked on. Only did an oil change this visit but they completed my car in about 40 minutes while I waited. More

Hello! They were formally friendly, which would allow Hello! They were formally friendly, which would allow me to go back anytime. They knew my car better than me and made me feel welcome as soon as I Hello! They were formally friendly, which would allow me to go back anytime. They knew my car better than me and made me feel welcome as soon as I walked in. My car seemed to have had different issues, Rey and Gary were always pro-active in identifying the causes of the problems in my car. They were always very good in allowing me to use car-loaners as my car was being fixed. Great dearlership!! More

Excellant service has been the rule since I started bringing my two Mazdas at this dealership. The service department reps are informative and personable, likewise the technicians that I have met. I bringing my two Mazdas at this dealership. The service department reps are informative and personable, likewise the technicians that I have met. I particularly appreciate the consultation prior to any significant service being performed on the vehicles. More

Reynalda has helped me and assisted in our service of Mazda CX-9 on many occasions. She is always very helpful, knowledgeable and friendly. The car itself has had a few issues - but, since we have exte Mazda CX-9 on many occasions. She is always very helpful, knowledgeable and friendly. The car itself has had a few issues - but, since we have extended warranty - this Renton service dept has done the work with professional care to detail. We wish we did not have to take it in for service - but are pleased so far with the work done. Thanks! - Michele and Reggie Grantham More

It is very nice to work with a female service advisor. As a woman I have had several not so great experiences with male service advisors at other dealerships behaving like bullies, so it's refreshing to h As a woman I have had several not so great experiences with male service advisors at other dealerships behaving like bullies, so it's refreshing to have the option to work with another female. Rey Brown is great, fair and very knowledgable. She has gone out of her way to help me with my car on several occasions. More