Wally's Nissan of Latham - Service Center
Latham, NY
1,787 Reviews of Wally's Nissan of Latham - Service Center
Excellent service The service rep was very helpful and efficient during the process. My car was taken in at the time of my scheduled appointment. The waiting area is ve The service rep was very helpful and efficient during the process. My car was taken in at the time of my scheduled appointment. The waiting area is very clean and comfortable More
DO NOT SERVICE My truck has been in for service 3 times for the same problem. The latest stint, Fuccillo service department had my truck for 3 weeks and the problem My truck has been in for service 3 times for the same problem. The latest stint, Fuccillo service department had my truck for 3 weeks and the problem is still not fixed. I called multiple times and sent multiple emails. No one calls back and emails were not responded to either. Left messages for managers, with NO response. Unprofessional and irresponsible!!! More
Fast and efficient Quick service. Free car wash. Great coupons were emailed me prior to my service. Ed was courteous and explained everything to me and I really apprecia Quick service. Free car wash. Great coupons were emailed me prior to my service. Ed was courteous and explained everything to me and I really appreciate the covered entrance and exit. More
Very professional The Serviceman took time and explained work done. Maddie was helpful explaining my renew lease options. I was impressed with my overall experience an The Serviceman took time and explained work done. Maddie was helpful explaining my renew lease options. I was impressed with my overall experience and would recommend your Dealership to my relatives and friends. More
State Inspection Love Jolene. She needs a promotion. Love the facility. We never have to wait a long time. We make appointments, arrive early and they take the car Love Jolene. She needs a promotion. Love the facility. We never have to wait a long time. We make appointments, arrive early and they take the car in early. More
A pleasure to do business here! In brief, the service was prompt, thorough, courteous, cordial and efficient. As I waited for its completion, I was kept advised of progress and cons In brief, the service was prompt, thorough, courteous, cordial and efficient. As I waited for its completion, I was kept advised of progress and consulted if there were any questions. More
Extremely satisfied This was the second time I had brought my car in for the same issue. The service manager on duty made sure the technician fixed the problem and was v This was the second time I had brought my car in for the same issue. The service manager on duty made sure the technician fixed the problem and was very courteous. Excellent experience, thank you. More
Delivered on promise! Came in for 20,000 mile service. Was told I would be done by 5:30pm (1 hour for service). Done by 5:15pm. Cashing out was easy. Came in for 20,000 mile service. Was told I would be done by 5:30pm (1 hour for service). Done by 5:15pm. Cashing out was easy. More
Replaced Tire Although it took 4 days to get my new tire in, which was frustrating, They made up for it with over the top service. After three trips to get my tire Although it took 4 days to get my new tire in, which was frustrating, They made up for it with over the top service. After three trips to get my tire replaced, when it finally came in, they came to my place of employment. Picked up the car, fixed the tire and returned it . Saving me one more trip. My only reason for four stars instead of five is because i thought four days was excessive to wait for a tire. We will be returning for service as needed. More
Great! Everytime we have visited this location we have felt very comfortable. We are always talked to kindly and everything is always explained to help us un Everytime we have visited this location we have felt very comfortable. We are always talked to kindly and everything is always explained to help us understand. Today we found out they have a shuttle service! We weren't aware the service we were going to be receiving would last as long as it would and they were able to give us a ride home so we could get our other car! More