Walser Buick GMC Bloomington - Service Center

I enjoyed working with sales rep Reid. He was fair and honest, no high pressure sales tactics. I liked the no haggle price, which was the best I found in the area. He was fair and honest, no high pressure sales tactics. I liked the no haggle price, which was the best I found in the area. More

Each person from the front desk to each salesman and finance person were very polite- friendly and respectful finance person were very polite- friendly and respectful More

The time it took for the service was amazing. I was in and out in less than an hour I was in and out in less than an hour More

They have always completed great work on my Yukon XL and the customer service has been top notch! the customer service has been top notch! More

White glove service through out the process, it was a great experience thank you so much great experience thank you so much More

Shannan took great care of me during the three days my truck was in service. truck was in service. More

Having been a long term satisfied customer of Walter GMC, I was greatly disappointed, when after a routine service appointment, I encountered an excessive oil leak requiring my Canyon to be towed back to the I was greatly disappointed, when after a routine service appointment, I encountered an excessive oil leak requiring my Canyon to be towed back to the dealership. It appeared to be poor attention to assuring that a simple oil change was completed properly. After fixing the problem, and on my way home, I was further disappointed when my fill oil warning light went on after driving less than one mile. Returning to the dealership (3rd time) it was finally fixed. Although mistakes can be made, I would hope that Walser would be more demanding in doing the job correctly the first time. I will be returning to Walser for future work with heightened awareness that routine service cannot be taken for granted. I should also say that the Walser staff was very good in how they communicated with me and acknowledged the seriousness of the errors. Shannan was professional and transparent in her communications and Jeff, once he became involved, apologized and assured me that this was very uncommon and would not be happening again. I am hoping to return to Walser with the expectation that there will not be similar problems. More

Waited an extra hour for service. Service rep made it right by making it free. Need more rep's that put the customer first. Service rep made it right by making it free. Need more rep's that put the customer first. More

Everyone in the dealership is helpful and pleasant. Keep you informed about the procedure even if it’s an oil change. I like the technicians video of the multipoint inspection. The truck buying process Keep you informed about the procedure even if it’s an oil change. I like the technicians video of the multipoint inspection. The truck buying process a rear and a half ago was also a very pleasant experience. Thank you Walser !! More

They ridiculously recommended services that had just been completed or were not due for years. completed or were not due for years. More