Walser Burnsville Mazda

Totally Satisfied!!! The sales person, Scott Myers was exceptional. He knew and responded to many questions about the Mazda 6 I am currently leasing. I’m very happy with The sales person, Scott Myers was exceptional. He knew and responded to many questions about the Mazda 6 I am currently leasing. I’m very happy with the new car and Scott delivered his expertise and experience and assisted me with my decision. Great job! More

It was ok. They were very short and tried to rush me out. When I had questions and called them they were just trying to get me off the phone. First I asked for a They were very short and tried to rush me out. When I had questions and called them they were just trying to get me off the phone. First I asked for a manager and they transferred me to one. No one picked up. Called back and no one at the front desk would pick up. So I called and selected sales, where I was then redirected to the front desk and finally to a sales person. The guy told me different information than what the person who leased me my new car told me about the turn in of my old car. More

Nice at first. Later, not so much. First of all, my name is incorrect in nearly all records, despite my telling countless service reps about the error. I was approved for a loan at a First of all, my name is incorrect in nearly all records, despite my telling countless service reps about the error. I was approved for a loan at about a 10% interest rate. When I said my credit union approved me for 4.8%, I was told a bank could beat it by a tenth of a percentage point. I said ok, and after I was rushed through the application forms, I found that the rate is actually 4.99. not a huge deal, but still shady. More

Very friendly and fast I had a great experience with this place I was surprised. My first time buying a car and being at a dealer ship. I’ve heard a lot of bad experiences f I had a great experience with this place I was surprised. My first time buying a car and being at a dealer ship. I’ve heard a lot of bad experiences from past relatives about dealerships but I loved this place. They were very fast and kind. Only issue was that the car I bought was not cleaned had the sales sticker residue on the window and sun visors were dirty also the sales person toward the end of the sale was very pushy seamed like he wanted to leave on time.... More

Impressive I have always been impressed with the service I have received at Walser Mazda. The employees are thorough and speak in easy to understand terminology, I have always been impressed with the service I have received at Walser Mazda. The employees are thorough and speak in easy to understand terminology, without being condescending. More

Routine oil change and service My only issue with Walser Service has been appointment-setting. I prefer to set appointments by phone instead of online. Sometimes an appointment se My only issue with Walser Service has been appointment-setting. I prefer to set appointments by phone instead of online. Sometimes an appointment setter will tell me I have to call back to set an appointment. When an appointment setter tells me I need to call back, I will go elsewhere for service. But your people in the shop are always fantastic. More

Satisfied My salesman was extremely patient! I’m a very fussy person and he answered every little question I had. He always doubled checked with someone else My salesman was extremely patient! I’m a very fussy person and he answered every little question I had. He always doubled checked with someone else if he was uncertain of the answer. He should have been working for a Commission, because he definitely earned it!!! More

Great Experience We cam e to the lot to look at used cars and found one nicer than we had expected at a good price and made the purchase. Total process took less than We cam e to the lot to look at used cars and found one nicer than we had expected at a good price and made the purchase. Total process took less than an hour and was very easy. More

Always Great The service is always great at Walser Mazda. I would not take my Mazda anywhere else. Great communication, very clean and a pleasent area to wait fo The service is always great at Walser Mazda. I would not take my Mazda anywhere else. Great communication, very clean and a pleasent area to wait for your vehicle. More

Great Experience I received exceptional service with Walser Mazda. It’s been a long time since my last car purchase, so I wasn’t entirely sure what to expect. The info I received exceptional service with Walser Mazda. It’s been a long time since my last car purchase, so I wasn’t entirely sure what to expect. The informative staff that helped me on different occasions (Abbey, Cedric and Sasha) were all very patient and helpful. Thank you for a great job! More