Walser Chrysler Jeep Dodge RAM - Service Center

I had to keep calling back to get my recall taken care of and had to wait for advisors to to finish a personal conversation to get help and had to wait for advisors to to finish a personal conversation to get help More

Car was there a full day before they even looked at it. Antifreeze is leaking. They didn't find the leak and gave up. Antifreeze doesn't just go away without a leak. Still charged me. Now it's still leakin Antifreeze is leaking. They didn't find the leak and gave up. Antifreeze doesn't just go away without a leak. Still charged me. Now it's still leaking and I have to go back. More

Easy to schedule an appointment with new phone system. Friendly staff. Great service. Appreciated the video of the work that was done on my Jeep Friendly staff. Great service. Appreciated the video of the work that was done on my Jeep More

We dropped off car for an airbag recall - they were quick, great communicators and also did a fix on a smaller item we added last minute quick, great communicators and also did a fix on a smaller item we added last minute More

Service attendants were very helpful and courteous. Good communication and follow through during the service. Good communication and follow through during the service. More

Took a long time to get in for my appointment, no parts available, and now it's been 2 weeks and still haven't heard back from them. This is a safety issue which should be a priority and be covered by Jeep available, and now it's been 2 weeks and still haven't heard back from them. This is a safety issue which should be a priority and be covered by Jeep warranty not my extended warranty. More

air in tires all 4 tires were low on air. It was cold outside. Goodnight! It was cold outside. Goodnight! More

I primarily interacted with John. He was very professional and very pleasant to work with. I don't know if he did any if the work on my car, or just interacts with the customer, but m He was very professional and very pleasant to work with. I don't know if he did any if the work on my car, or just interacts with the customer, but my interactions with him were great. He took the time to explain to me how the process would work. He gave me his card so I could reach him if I needed to check on the progress of the work on my car. But the problem I brought my Jeep in for (a warning light with the message that my 4-wheel drive was not working/ needed servicing) was not fixed (although I paid an amount for the fix that didn't fix the problem.) So I am left with the dilemma of what to do. I'm not crazy about having to spend more money on something that may or may not get fixed. And I'm very frustrated that a dealer wouldn't be able to fix it! I'm open to suggestions! More

Overall the communication and timing was great. But prior to bringing in my car, the engine never had a rotten egg / sulfur smell. Then once I took it home i immediately noticed it. It is almost un But prior to bringing in my car, the engine never had a rotten egg / sulfur smell. Then once I took it home i immediately noticed it. It is almost unbearable. I was actually going to call tomorrow to schedule an appointment to look at that, plus the continually issue I have with the auto on/off (I've had this fixed at least once or twice at your location and it's busted again). More

It was a really good experience buying the new Jeep. Paul did a great job. Paul did a great job. More