Walser Hyundai Brooklyn Park - Service Center

It was fast and easy employees were kind and liked the video I got sent for seeing them check my car and it was easy to say yes or no for extra things my car might have needed. video I got sent for seeing them check my car and it was easy to say yes or no for extra things my car might have needed. More

I had really good service and the personnel were friendly and informative. I will definitely return. and informative. I will definitely return. More

Very easy to work with. Service was fast and they explained everything they were going to do. Service was fast and they explained everything they were going to do. More

Has been great at customer service very attentive staff. Appts are not so far out as before Appts are not so far out as before More

Employees seem only modestly interested in being helpful. Diagnostic indicators not well explained. It seems a lot like expensive trial and error problem solving. Diagnostic indicators not well explained. It seems a lot like expensive trial and error problem solving. More

So far Walser has been helpful on dealing with the main issue of a check engine light coming on now twice for a catalytic converter going bad. We have had this happen twice within 100,000 miles, so we are issue of a check engine light coming on now twice for a catalytic converter going bad. We have had this happen twice within 100,000 miles, so we are thankful we have not incurred any cost on our end. We are, however very worried about the amount of oil that this car is running through the engine, which is the root cause of the catalytic converter failures. We have done a consumption test once and did not meet the 1 quart loss per 1000 miles, and are now going to see after 1000 miles where our consumption is again. I am hopeful there is an engine replacement coming as going roughly 30,000 miles and ruining a catalytic converter is definitely not right. Thank you so far, and we are hopeful we can get the oil consumption handled and fixed under warranty. It has been documented since 69,000 miles or so. More

Goodness I thought I already did this review but ok they were just fine thank you were just fine thank you More

Had an issue with the infotainment system. Problem was identified and repaired. No further issues. Problem was identified and repaired. No further issues. More

So far they have been good with the services performed on my 2023 Venue vehicle. my 2023 Venue vehicle. More

From my arrival to dealership and a grand welcoming by staff and employees. Every thing was presented in a timely manor and explained by staff. staff and employees. Every thing was presented in a timely manor and explained by staff. More