Walser Hyundai Brooklyn Park - Service Center

The oil plug was not tightened and oil was leaking out. I missed a very important appointment because my car could not be driven. I have lost all faith in work done at the dealer. I wonder if it was done I missed a very important appointment because my car could not be driven. I have lost all faith in work done at the dealer. I wonder if it was done on purpose because I am on the free oil change for life plan and you are not making as much money on me as you would like to. More

Takes it customers seriously and the customers service attend to the customers promptly. The service on the vehicle is done accurately to the best of my knowledge. attend to the customers promptly. The service on the vehicle is done accurately to the best of my knowledge. More

The customer service throughout the repair was great. The issue I had was with the finished product after the repair. When I went to pick up the car after its service, it was dead. Someone promptly ga The issue I had was with the finished product after the repair. When I went to pick up the car after its service, it was dead. Someone promptly gave it a jump and it was running. As I was sitting letting the car run and looking over the paper work, I noticed that the mileage in was 69,031, and the recorded mileage out was 69,039, but the odometer only read 69,033. In other words, the max it was driven to test drive after having an engine replaced was 2 miles. Drove it 1 mile down the road and heard load scrapping sounds coming from the front of the car. Pulled over and found that two screws were missing that hold the plastic under the engine bay area up causing it to flop against the road while driving. I had to wedge it up to make sure not to have it scrap on the road anymore. Instead of driving it back to the dealership and have to go through the rigmarole of having them fix that for a couple hours, I went home and took care of it myself. More

Very nice experience professional staff fast turn around and very courteous! They were waiting for me and greeted me accordingly! and very courteous! They were waiting for me and greeted me accordingly! More

Friendly staff with great communication! Service completed on time and all questions answered. Great service as usual. A+! Service completed on time and all questions answered. Great service as usual. A+! More

Jeremy and his team are knowledgeable, efficient and take great care of their customers. I would recommend them to anyone. great care of their customers. I would recommend them to anyone. More

Changed the display on my panel. Next time please change it back. Changed oil but did not reset oil change reminder. Now I'm getting reminder to change oil. About 900 miles since las Next time please change it back. Changed oil but did not reset oil change reminder. Now I'm getting reminder to change oil. About 900 miles since last change. More

Great service and friendly customer service it’s above and beyond keeping up the great job ! and beyond keeping up the great job ! More

This dealership is amazing and the people in the service and parts Department are very helpful and work hard to get your car fix right for you . I appreciate all the hard work everyone does also can't forge and parts Department are very helpful and work hard to get your car fix right for you . I appreciate all the hard work everyone does also can't forget the tech are very knowledgeable and great at what they do. Couldn't recommend a better place. More

Easy to schedule. My car was serviced promptly. Car wash was appreciated. The costumer service is very good. I would appreciate a quiet area in the waiting lounge My car was serviced promptly. Car wash was appreciated. The costumer service is very good. I would appreciate a quiet area in the waiting lounge if the music speakers could be turned down or off. Thank you. More