Walser Hyundai Brooklyn Park - Service Center

From my arrival to dealership and a grand welcoming by staff and employees. Every thing was presented in a timely manor and explained by staff. staff and employees. Every thing was presented in a timely manor and explained by staff. More

Was very impressed with the service center they did very well with communication and loved the diagnostic video . well with communication and loved the diagnostic video . More

We always have had great service when going to the Coon Rapids Hyundai dealership. We are on our 3rd vehicle and have loved every one of them. We get our vehicle serviced here as well and never had any iss Rapids Hyundai dealership. We are on our 3rd vehicle and have loved every one of them. We get our vehicle serviced here as well and never had any issues. Great people to help with our entire processes. More

Fast friendly service. Car was serviced in the amount of time that was given at drop off. Car was serviced in the amount of time that was given at drop off. More

The gentleman I worked with was very helpful and informative throughout the process. The text updates were amazing. I wasn't left wondering like I have at other dealerships. informative throughout the process. The text updates were amazing. I wasn't left wondering like I have at other dealerships. More

I brought my car in for a redo on the sealer and it was not done. They just kept it for four days. not done. They just kept it for four days. More

Returning of phone calls and initial attempts at communication is poor. Took 2 weeks for them to have a rental car available when 2024 Tucson needed a new screen. I found 3 screws left on the mat in communication is poor. Took 2 weeks for them to have a rental car available when 2024 Tucson needed a new screen. I found 3 screws left on the mat in the front seat. Took it back and they had missed them but were quick in putting them in. More

I took my car into Walser Hyundai Coon Rapids for a routine oil change. They “changed the oil” and then took it for a test drive. My car started on fire during the test drive and was totaled. Thankfull routine oil change. They “changed the oil” and then took it for a test drive. My car started on fire during the test drive and was totaled. Thankfully, the tech made it safely out. Investigation by insurance resulted in no oil in the engine, even though it supposedly had just been changed, which caused the car fire. GM Hassan just kept telling me “accidents happen.” Insurance paid out but they have been hard to get a hold of and work with through this and are not helping at all in getting another vehicle. We will never go there again after being treated like it was my fault. More

Friendly people. Fairly responsive. Clean facility and have refreshments and popcorn while waiting. They offer a paid Lyft if you need a ride. Fairly responsive. Clean facility and have refreshments and popcorn while waiting. They offer a paid Lyft if you need a ride. More

In for a recall on vehicle; easy to make appointment but can’t do online. Quick turnaround of service and friendly can’t do online. Quick turnaround of service and friendly More