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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
225 Reviews

225 Reviews of Walser Nissan Burnsville - Service Center

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January 04, 2024

When I arrived they told me what they were going to do and how long it would take and what it would cost ($0). Everything the said was true. Very convenient. More

by DJOROBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Livingston
Jan 13, 2024 -

Walser Nissan Burnsville responded

Djorober, we are so happy you had such a positive experience!

January 03, 2024

I was pleased to be able to get in quickly with short notice and when i arrived was greeted by someone promptly and professionally. The repairs were done quicker than expected and the staff was very fri More

by DELLERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't remember the person's name. A shame because he was wonderful.
Jan 13, 2024 -

Walser Nissan Burnsville responded

We appreciate your positive review about your recent experience with us!

January 03, 2024

I had an appointment at 8 Am for an oil change. Showed up on time only to watch my car not move for an hour and a half but saw everyone else who dropped off a car move. Then finally my car moved More

by MREBER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew C
Jan 30, 2024 -

Walser Nissan Burnsville responded

Hello Mike, we appreciate the feedback. We are sincerely sorry for the Service Experience you recently had. Our Service Manager has reached out to you and made it right. We understand your frustration and will use this as a learning opportunity for our employees.

January 03, 2024

Excellent service. In addition to the scheduled service, all recalls were reviewed and properly installed. More

by DBIRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names recalled
Jan 13, 2024 -

Walser Nissan Burnsville responded

We are thrilled to know you had excellent service completed at Walser Nissan, thank you for letting us know!

January 03, 2024

The Caliper job got done in a reasonable time. They had to get the part from another store. More

by gab_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wheelock
Jan 13, 2024 -

Walser Nissan Burnsville responded

Thank you for sharing your thoughts on your recent Service Experience. We appreciate it!

December 31, 2023

Every time we schedule for service, Eric is very professional and remembers mom and dad who purchased their first car from Walser Nissan right after they moved here in 97. While dad can't get out a More

by tharper10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 13, 2024 -

Walser Nissan Burnsville responded

Tharper10, we really appreciate your positive review! Your loyalty over the years is greatly appreciated.

December 30, 2023

Excellent service, low waiting time and fair price. . I’ve never had a problem with any service done here. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 13, 2024 -

Walser Nissan Burnsville responded

Hi Hector, we are very happy to have provided you with such a positive experience!

December 29, 2023

My 3rd Nissan and the guys in service department have always been good to me and honest. More

by GABPEQUENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 13, 2024 -

Walser Nissan Burnsville responded

Gabpequena, we are glad we could help!

December 29, 2023

Conner was for professional and polite and tried to help me with the issues I was having with my car. More

by JULIEKIECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Jan 13, 2024 -

Walser Nissan Burnsville responded

Juliekiecker, we really appreciate your feedback!

December 29, 2023

Amazing service. Great communication! Prompt, thorough, and professional. I love taking my vehicle to Walser because I know they will take good care of it. More

by KELLEEABLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Oleson
Jan 13, 2024 -

Walser Nissan Burnsville responded

Kellee, thank you for your amazing review of our Service Department. We appreciate it!

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