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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
375 Reviews

375 Reviews of Walser Nissan Burnsville - Service Center

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April 08, 2025

Kevin went above and beyond to help me, he did a great job at Walser Nissan.. More

by tousi.dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 15, 2025 -

Walser Nissan Burnsville responded

Thank you so much for the positive review!

April 07, 2025

Excellent service and commiucation! I appreciate the loaner car that I am given due to warranty work. More

by lnbmartinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Walser Nissan Burnsville responded

Thank you so much for the positive review!

April 05, 2025

Very friendly sales staff, andcservice department. Will recommend to anyone needing a nee car or matenance to do to Walzer Nissen in Burnsville. More

by blml89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 01, 2025

Great customer service! Friendly knowledgeable staff! Clean and comfortable dealer ship! Highly recommended and will always service my Nissan there! More

by crossh.1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Walser Nissan Burnsville responded

Thank You so much for the great review. We look forward to seeing you again.

March 31, 2025

Provided a fantastic experience! The team was friendly, communicated clearly, and shared helpful information throughout the process. Highly recommend! More

by nicole.niedfeldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Walser Nissan Burnsville responded

Thank you so much for your positive comments about Walser Nissan Burnsville!

March 30, 2025

Good job, fast and efficient service. Nice and friendly staff. Will go back for next services. More

by APRIL_SICKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Walser Nissan Burnsville responded

Thank You for the great review.

March 28, 2025

I left a review before. Worst customer service I've ever experienced. My son wants to get a new vehicle but it will not be from Walker Nissan. More

by SHARILGRENGSSCHERBER
Recommend Dealer
No
Employees Worked With
Tyler in service
Apr 05, 2025 -

Walser Nissan Burnsville responded

Thank You for giving us your feedback. I would really like the opportunity to speak with you on this subject so that we can learn from your experience. Please give me a call at 952-435-9437 so we can discuss in the hopes that I can learn and remedy the situation. Jason Loechler, General Manager

March 26, 2025

A little over 18k on my Nissan Rogue and tires are no good. Dunlop tires installed at factory were junk! Firestone dealer doubted they had been rotated but told him I had that done at every oil change. P More

by hanninenmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Walser Nissan Burnsville responded

We apologize that your tires appear to not be performing the way you would expect. Our service Manager, Eric Olsen, has been trying to reach you so we can discuss your findings as our records show that on your last visit you had life left on your tires. Please give Eric a call at 952-435-5550 so that he can help work through this with you. Thank You

March 24, 2025

This dealership always does a great job. We know we will get a detailed report of any work that needs to done. They do a great job. More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lavey
Mar 28, 2025 -

Walser Nissan Burnsville responded

Kristin, we are so pleased you enjoyed your visit to Walser Nissan Burnsville!

March 22, 2025

Service was horrendous. I would pay extra to take my car somewhere else. 8 days to replace a starter. Tried to charge me with the warranty and insanely over priced. Also you More

by AndyQ.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Finkel 5 star great guy. I don’t know a Randy
Mar 28, 2025 -

Walser Nissan Burnsville responded

Thank you for taking the time to write your review. We are very sorry to hear about your service. We would like to look into this more so we can find out exactly what happened in this situation. Please give our General Manager, Jason Loechler, so he can get more information and look into this further. His phone number is 952-435-9437

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