Walser Nissan Burnsville - Service Center

If I could give them a zero star review I would. Dan rescheduled the manager is an xxxxxxx and piece of xxxx manager. I could of died when my wheel fell off and they were the only ones to touch my t Dan rescheduled the manager is an xxxxxxx and piece of xxxx manager. I could of died when my wheel fell off and they were the only ones to touch my tires take them on and off 30 days ago. They overtightened my lugs nut and 30 days later all the bolts sheared off and tire fell off and damaged my fender. Cost me way over 2 grand to fix from walser nissans incompetence and they don't wanna take any responsibility for their actions. Don't buy a car from them don't use them to service ur vehicle I could have died from them idiots Over there. Their master mechanics definitely are not master mechanics. Please avoid walser nissan like the plague if u want to live. More

called in with a question about my car and a worry that it may be leaking oil, and felt that the mechanic i was speaking to went right into telling me i should contact another dealers service department ra it may be leaking oil, and felt that the mechanic i was speaking to went right into telling me i should contact another dealers service department rather than listen to my question and give me his opinion being that he is a mechanic. the call left me feeling very frustrated and i felt like i got no where. More

If I could give zero stars I would. I took a 2015 Murano to Walser for a problem with the transmission. I was told the vehicle needs a new transmission and it would be $6500. I dec I took a 2015 Murano to Walser for a problem with the transmission. I was told the vehicle needs a new transmission and it would be $6500. I declined, and on the way home a different service advisor called and said the vehicle had an extended warranty and the new transmission would be covered. I guess it was too much to ask of the first advisor to look into that. Less than a week after the transmission was replaced I noticed a puddle on the garage floor. I called, brought the vehicle back and was told they couldn't find any leaks. When I picked the vehicle up the service advisor said it was probably just runoff from the air conditioner. When I said it was oil the response was it could have been residual oil. I explained that based on the size of the puddle that was not the case. Shortly after getting it back there was a puddle on the garage floor again. After arguing, they agreed to replace the seals on the transfer case. There is a TSB for this very leak. A few days later I got a call saying there were some rusted bolts and they were no longer going to cover the work to get the leak fixed. According to the service advisor the leak was just a coincidence, and had nothing to do with replacing the transmission. They claim to have replaced the transmission while leaving the transfer case in the vehicle. Now I'm left a $2000+ repair bill. More

I was out of town and my car would not recognize my key fob and would not start. I called the dealership and they told me to bring it in right away even though they were booked and they would take a look a fob and would not start. I called the dealership and they told me to bring it in right away even though they were booked and they would take a look at it. They were in touch with me throughout the whole process and let me know how much it was going to cost even before they ordered any parts. Long story short, they were very professional and so very kind. I would definitely take my car back to them. Thanks to them, I am back on the road and on my way home! More