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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
230 Reviews

230 Reviews of Walser Nissan Burnsville - Service Center

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May 26, 2024

Miss diagnosed repair that cost 1100. 00 and total cost ended up being 1900.00. Repair today on cars the price for parts is out of line and labor is padded I know. The industry is producin More

by johnoneymn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
May 31, 2024 -

Walser Nissan Burnsville responded

John, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Unfortunately, we do not manufacturer the vehicles. Apologies for the misdiagnosis; it does occasionally happen that something additional is found when the technician is doing the repair on the car. Your complaint would be best addressed to Nissan Consumer Affairs, phone #800-647-7261 M-F 7 a.m.- 8 p.m.

May 25, 2024

Grant Romig deserves a raise. Grant Romig deserves a raise. Grant Romig deserves a raise. More

by CDUBISAR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Romig
May 26, 2024 -

Walser Nissan Burnsville responded

Cdubisar, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville!

May 24, 2024

I received Professional, efficient service. They were knowledgeable as they should be. Clean waiting room. More

by J.HELDEBRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember names
May 26, 2024 -

Walser Nissan Burnsville responded

J.heldebrant, we are very happy we could provide you with a positive experience! Thank you for the kind review!

May 22, 2024

Everything went as expected. Staff was great and communicated well as usual. More refreshments in the waiting area. More

by aarona75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 25, 2024 -

Walser Nissan Burnsville responded

Hello Aarona75, we appreciate you taking the time to leave us this feedback. Thank you!

May 19, 2024

They are very kind to you and it’s really take care of you if somethings wrong with your car and help you out and give you discounts to if they have it to give More

by JOYCEBANKS715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the employee name
May 20, 2024 -

Walser Nissan Burnsville responded

Hello Joycebanks715, we appreciate you taking the time to leave us this feedback.

May 19, 2024

Their service is the tops! We will return for future service and I would expect it to be top rated. More

by IRWHAR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Olson
May 20, 2024 -

Walser Nissan Burnsville responded

We appreciate your positive review about your recent experience with us! Thank you!

May 17, 2024

i purchased a used 2018 Rogue from Walser Nissan , it had a strange odor in it ,i was told it was from the detailing and it would go away . It never did and after 10 months of complaining they finally did so More

by DSULLYMAN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony, he doesnt work there anymore
May 20, 2024 -

Walser Nissan Burnsville responded

Dsullyman1976, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Stop in at your convenience and one of our managers can go over some options for you. There may be programs that will enable you to get into another vehicle. Even with 3 months left of your lease you should come in & look at your options!

May 15, 2024

Compared to the other dealership, I was going to, this place was fantastic! They were efficient and informative. More

by posten.zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 20, 2024 -

Walser Nissan Burnsville responded

Hello Zac, thank you; we appreciate your feedback!

May 14, 2024

Ok they did an o k job on a recall item. Have not had any other work done. More

by BCALMKIDS
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr nobody
May 15, 2024 -

Walser Nissan Burnsville responded

Bcalmkids, thank you for taking the time to leave us feedback about your experience with us.

May 14, 2024

My experience with Walser Nissan Burnsville has always been good, their service is quick, and they communicate well. More

by MAGGIEROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
May 15, 2024 -

Walser Nissan Burnsville responded

Maggie, We appreciate your positive review about your recent experience with us!