Walser Toyota

Bought a walser certified car at Walser Bloomington Toyota. I was surprised a certified car came with marginal tires and only one key fob. Dealer agreed to replace the tires when asked. I was surpri Toyota. I was surprised a certified car came with marginal tires and only one key fob. Dealer agreed to replace the tires when asked. I was surprised their detailed inspection was not available to me. They only had a summary available. There were several inconsistencies I was told from one sales person to another. Seemed a bit disorganized. Paid cash for the vehicle but it still took close to 3 hours to complete the transaction. (significantly slower than car purchases I have made at other dealerships) More

Had my tires replaced as part of the agreement when purchasing a car from walser. Not sure why, but the appointment took close to 3 hours. I was told it would take that long. Just surprised as I hav purchasing a car from walser. Not sure why, but the appointment took close to 3 hours. I was told it would take that long. Just surprised as I have never had tire replacement take any where near that long. They do have a beautiful new building. After the service work, they wash your vehicle, which is really nice. However, the floors in the new building where they park the completed cars gets really slick, Be careful!! More

Everyone was so friendly! My daughter(18) came with me and we had so much fun..Brendan Brown gets an A+..especially for listening to me tell stories the whole time. Troy, the My daughter(18) came with me and we had so much fun..Brendan Brown gets an A+..especially for listening to me tell stories the whole time. Troy, the manager, was super accommodating and friendly also. If I had to buy another car, I would ask for these guys again. They..were..great! More

Thanks everybody did a great job can’t wait for next time. Thank you Peace time. Thank you Peace More

I did not feel listened to about the problem with the van and the service rep seemed to not believe the description of the problem, even when I said the van had had a similar problem a few years ago.. Later and the service rep seemed to not believe the description of the problem, even when I said the van had had a similar problem a few years ago.. Later in the day when he called me to advise me of the problem he seemed surprised tat there was a Toyota diagnosis for te problem I described. He then went on to tell me I didn’t have voicemail on my phone and maybe I should set that up. More

Wonderful service and staff! Thanks Philip S. for the way you listened and asked questions to help us purchase exactly what we wanted! Thanks Philip S. for the way you listened and asked questions to help us purchase exactly what we wanted! More

Always do a good job within a reasonable time and let you know if they find concerns know if they find concerns More

They were nice and kind I like they welcome people. I like when the car is done they explain to you what they fix it. I like when the car is done they explain to you what they fix it. More

Good service with out a long wait. Offer explanation for any question you might have Offer explanation for any question you might have More

Too expensive. I only really needed oil change. Automated system at entry said my tires were not wearing evenly. The writer convinced me I should get a wheel assig I only really needed oil change. Automated system at entry said my tires were not wearing evenly. The writer convinced me I should get a wheel assign. Manual measure by the Tech with a caliper showed tire wear was ok. My oil change and alaigent cost me $260. That is 3x what I wanted to pay. More